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From "Marcel Kinard (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (CB-2234) add "about" command to CLI
Date Thu, 17 Jan 2013 18:38:12 GMT

    [ https://issues.apache.org/jira/browse/CB-2234?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13556450#comment-13556450
] 

Marcel Kinard commented on CB-2234:
-----------------------------------

Calling it "info" would also make sense.

Yes, a project-level command would make sense. I don't see users doing much outside of a project.

My employer calls this info "must gather", meaning it must be gathered by the user and is
required by the support team to start diagnosing the issue.

What specific pieces of data would be helpful? And would there be differences in that list
between platforms?
                
> add "about" command to CLI
> --------------------------
>
>                 Key: CB-2234
>                 URL: https://issues.apache.org/jira/browse/CB-2234
>             Project: Apache Cordova
>          Issue Type: Improvement
>            Reporter: Marcel Kinard
>            Assignee: Marcel Kinard
>            Priority: Minor
>
> When users post a question about "function x in Cordova isn't working", there is a default
set of info that would be helpful to have, such as the Cordova version, OS version, perhaps
the config.xml, and so forth. So how about if there is a "cordova about" command added to
the CLI that can programmatically gather that information up, stuff it into a file, and leave
the file on the user's system. Then we can ask the users to "run the 'cordova about' command
and attach your about.txt file to the Jira issue". The intention is to make it easy and consistent
to get information about the user's environment to help us debug issues. The information should
be totally transparent, so the user can see what data they are sending.

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