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From Mohammad Nour El-Din <nour.moham...@gmail.com>
Subject Re: Proposal: "Ask OpenOffice" promotion
Date Thu, 15 Nov 2012 08:14:32 GMT
On Thu, Nov 15, 2012 at 9:09 AM, Ross Gardler <rgardler@opendirective.com>wrote:

> Joining a mailing list means signing up and wading through lots of emails
> one is not interested in. This proposal is a way to reach out to people who
> have a question but not the desire to engage with the community. There is
> no risk of isolation since these people wont come to those chanels. Note
> this is AOO where there are plenty of users who probsbly don't know how to
> manage a mailing list subscription (thats why AOO has user orums for
> example).
>
> Of course the response post should invite people to ask questions via the
> appropriate forum at any time. This is in addition to any usual user
> support and provides an opportunity for some good user outreach.
>
> Having said all this something like StackOverflow provides the voting
> benefits of moderator as well as the community/discussion benefits of a
> list/forum.
>

Hmmm, good explanation


>
> Sent from my tablet
> On Nov 15, 2012 8:01 AM, "Mohammad Nour El-Din" <nour.mohammad@gmail.com>
> wrote:
>
> > We used Google Moderator before and it is really nice thing to use. I
> like
> > the base of the idea, but I have one question what about the questions
> > coming from users through the user(s)@ mailing list ? Would that make
> them
> > feel isolated in case some of them would not like to use Google Moderator
> > for any reason ?
> >
> >
> > On Thu, Nov 15, 2012 at 8:17 AM, Ross Gardler <
> rgardler@opendirective.com
> > >wrote:
> >
> > > What a great idea. I'm copying this to the ComDev list so others can
> > > consider it. Having said that this one reason this would work for AOO
> is
> > > that it has such a large non-technical user community., something
> that's
> > > not really true of other Apache projects.
> > >
> > > If any projects adapt the idea please feed back here.
> > >
> > > Sent from my tablet
> > > On Nov 14, 2012 11:42 PM, "Rob Weir" <robweir@apache.org> wrote:
> > >
> > > > This is mainly a community-relations / public outreach idea.   I
> > > > noticed that when we do a blog post we get a lot of unrelated
> > > > questions, some of them quite good.  So I'm thinking -- there must be
> > > > a lot of good questions out there.  They could range from "How do
> > > > I..." to 'Why did you..." to "What if you did...", etc.
> > > >
> > > > So the proposal is to use Google Moderator, like we did before for
> the
> > > > AOO 4.0 ideas, and use it to gather and rate questions.  We call it
> > > > "Ask OpenOffice".
> > > >
> > > > After some period of time (a month?) we take the top-rated 10 (or top
> > > > 5?) questions and respond to them in a blog post.
> > > >
> > > > This could become a regular thing that we repeat every 6 months or
> so,
> > > > "Ask OpenOffice 2", "Ask OpenOffice 3", etc.
> > > >
> > > > Downside?  We could get some awkward questions.  But if such a
> > > > question gets into the top 10, then we should give it a serious
> > > > response, right?  This is a challenge and an opportunity.
> > > >
> > > > What do you think?
> > > >
> > > > -Rob
> > > >
> > >
> >
> >
> >
> > --
> > Thanks
> > - Mohammad Nour
> > ----
> > "Life is like riding a bicycle. To keep your balance you must keep
> moving"
> > - Albert Einstein
> >
>



-- 
Thanks
- Mohammad Nour
----
"Life is like riding a bicycle. To keep your balance you must keep moving"
- Albert Einstein

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