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From David Blevins <david.blev...@gmail.com>
Subject Re: Stackoverflow
Date Fri, 13 May 2011 01:38:33 GMT
Good point on the marking of closed.  Critical part.  If we wanted to be really lame, closed
could be a tag.  But right, something like that is critical.

What sucks is sometimes I read mailing list mails from users, but don't have time to answer
them just then and then of course I forget about them... and well .. as you point out that
doesn't end well for anyone.

-David


On May 12, 2011, at 5:56 PM, Benson Margulies wrote:

> I don't think it's the tagging and voting. It's the ease of finding
> and tracking unanswered questions.
> 
> When someone posts a message to one of the busy user(s)@ lists, they
> have only so much chance of snagging the attention of someone
> qualified to answer. If they get lost in the wash, the question is
> probably lost for good.
> 
> Some very lightweight system for allowing users to open 'tickets'
> asking for some sort of specific assistance might help here. Or it,
> too, might wash away in the tide.
> 
> 
> On Thu, May 12, 2011 at 8:47 PM, David Blevins <david.blevins@gmail.com> wrote:
>> 
>> On May 12, 2011, at 3:54 PM, Benson Margulies wrote:
>> 
>>> The QA format, in my opinion, is a very powerful tool for some kinds
>>> of collaborative assistance, and a completely useless tool for others.
>>> It's much easier to find a question with answers than to find a
>>> mailing list thread. It's on the other hand pretty silly to engage in
>>> any sort of extended interactive assistance on it.
>> 
>> That's been my experience as well.  The QA format is pretty great for some stuff,
but breaks down fast when I have to ask for log files and things of that nature.
>> 
>> Another thought.  Sometimes I wonder how hard it would be to just allow tagging and
voting on top of a plain mailing list emails.  A simple DB with the messageId as the key for
tags and vote count then a slightly fancier archive view than we have now.   And hey, markdown
happens to look nice as plain email.  I've actually been indenting code snippets for years.
>> 
>> I admit I like getting SO points and badges but they do not factor in at all when
looking for the right answer.
>> 
>> The tags and votes though are definitely the two critical tools that help me find
what i'm looking for.
>> 
>> 
>> -David
>> 
>> 


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