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Message-Id: <453DDE6B.8066.00EC.0@girosol.com>
Date: Tue, 24 Oct 2006 09:35:39 -0400
From: "Andres Rangel" <Andres.Rangel@girosol.com>
To: <commons-user@jakarta.apache.org>
Subject: Encoding problem uploading a file
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Hi, we have a web program that were our clients in different Countries
of the world use to upload some files to us.
We have a problem with the files been uploaded from Haiti.

When they upload the file, our servlet does not recognize it. it reads
undefined characters.
But if they send me the file by mail, and I upload the file from my PC,
it works  with no problem.
I tried setting up the encoding in the html page that uploads the form,
and I also set up the encoding when reading the file:
                FileItem item =
(FileItem)upload.parseRequest(request).get(0);
                InputStream inputStr = null;
                inputStr = item.getInputStream();
                in = new BufferedReader(new
InputStreamReader(inputStr,"UTF-8"));

But I am still not been able to parse their file.

I can change the settings in their PC ,  but I jus don't know what to
change, since they tell me they have US english as the default language
in their OS (Windows XP);

I even made them download IE7 to see if it was the browser, but got the
same result.

any help is appreciated

thks


Andres R
SW Engineer
MIS Dept.
Girosol Corp.
 
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