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From "Jaine Steer (Commented) (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (EMAIL-109) NotificationManager.sendEmail Sending the email to the following server failed : null:25
Date Sun, 11 Dec 2011 23:58:30 GMT

    [ https://issues.apache.org/jira/browse/EMAIL-109?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13167286#comment-13167286
] 

Jaine Steer commented on EMAIL-109:
-----------------------------------

1. The mail is within the 3rd party application itself - so not sure how I would find this
out. I have access to the files that sit on the Oracle Application server - so let me know
if this helps.
2. You cannot reproduce the system as you are not in our system - this is a 3rd party application
supplied by a NZ company.
3. I am not sure where the error is coming from - the log file that showed the error was my
starting point
4. How do I do this

Thanks
Jaine
                
> NotificationManager.sendEmail Sending the email to the following server failed : null:25
> ----------------------------------------------------------------------------------------
>
>                 Key: EMAIL-109
>                 URL: https://issues.apache.org/jira/browse/EMAIL-109
>             Project: Commons Email
>          Issue Type: Bug
>            Reporter: Jaine Steer
>            Assignee: Siegfried Goeschl
>            Priority: Blocker
>
> We have a third party product that intermittently does not send emails. One of the application
server log files has provided the following clue. I am not very conversant with any versions
that we have installed, but will be able to find out anything that is needed if I make a request
back through our DBA.
> The error in the logfile is shown here.
> 11:21:10 WARN  AJPRequestHandler-ApplicationServerThread-11 [ NotificationManager.sendEmail
          ] Sending the email to the following server failed : null:25
> org.apache.commons.mail.EmailException: Sending the email to the following server failed
: null:25
> 	at org.apache.commons.mail.Email.sendMimeMessage(Email.java:873)
> 	at org.apache.commons.mail.Email.send(Email.java:898)
> 	at com.intaz.safetsmart.notification.NotificationManager.sendEmail(NotificationManager.java:204)
> 	at com.intaz.safetsmart.notification.NotificationManager.sendNotification(NotificationManager.java:130)
> 	at com.intaz.safetsmart.workflow.action.notify.RoleIfIncidentClassification.execute(RoleIfIncidentClassification.java:110)
> 	at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:531)
> 	at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:438)
> 	at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:308)
> 	at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:161)
> 	at com.intaz.safetsmart.workflow.WorkflowEngine.checkForNewWorkflows(WorkflowEngine.java:180)
> 	at com.intaz.safetsmart.workflow.WorkflowEngine.processEvent(WorkflowEngine.java:92)
> 	at com.intaz.safetsmart.presentation.generic.WizardObject.save(WizardObject.java:560)
> 	at com.intaz.safetsmart.presentation.handler.GenericHandler.handleRequest(GenericHandler.java:469)
> 	at com.intaz.safetsmart.presentation.ControllerServlet.performTask(ControllerServlet.java:119)
> 	at com.intaz.safetsmart.presentation.BaseServlet.doPost(BaseServlet.java:26)
> 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
> 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
> 	at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824)
> 	at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330)
> 	at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)
> 	at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224)
> 	at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133)

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