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From Jörg Schaible <Joerg.Schai...@Elsag-Solutions.com>
Subject RE: JIRA is b0rged for anonymous users
Date Mon, 03 Jul 2006 10:05:47 GMT
Hi Dennis,

Dennis Lundberg wrote on Saturday, July 01, 2006 12:22 AM:

> Jörg Schaible wrote:
>> Hi Dennis,
>> 
>> Dennis Lundberg wrote on Thursday, June 29, 2006 6:44 PM:
[snip]
>>> Here's a snippet from ASF JIRA frontpage:
>>> 
>>> "Welcome to Apache's JIRA issue tracker!
>>> 
>>> Anyone is free to find issues. You must register and login if you
>>> want to create, comment, vote, or watch issues. Only developers can
>>> edit, prioritize, schedule and resolve issues."
>> 
>> The problem is the user experience. An anonymous user
>> browsing e.g. SANDBOX can click "CREATE NEW ISSUE" and JIRA
>> offers then a list of unrelated projects. In Bugzilla you
>> could enter your bug report and you were requested to login
>> committing the issue. But here the usder is stuck and does
>> not know, why he suddenly does not find the project any
>> longer. Not a single hint, that he must register.
> 
> Aha, I misread your previous post. Now I found the correct
> link. It is
> "CREATE NEW ISSUE" right below the ASF logo.
> 
> To me the problem is that some projects (well 6 of them
> anyway) seem to
> allow anonymous posting of issues. This is inconsistent to users.

And they open up for JIRA spam. Avalon (RIP) / Excalibur projects were suffering a lot of
those entries.

> If we want users to log in before they post issues, and I
> think we do,
> then the user who clicks on the link mentioned above should
> end up on a
> page that tells the user to log in or create an account
> before they can
> create an issue. I'm sure if/how this can be accomplished though.

This would be the best.

> Or we can do like Codehaus [1] does - they have removed the "CREATE
> NEW ISSUE" link completely. It will appear on every project if you
> have logged in. 
> 
> [1] http://jira.codehaus.org/secure/Dashboard.jspa

At least an alternative and better compared to the current situation.

- Jörg

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