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From Sylvain Wallez <sylv...@apache.org>
Subject Apologies (was Re: formation@anyware-tech.com)
Date Fri, 30 Apr 2004 22:15:51 GMT
Jorg Heymans wrote:

>
> Am i the only one who has received unsollicited cocoon related 
> advertisement mail from anyware-tech on several email addresses?
> I believe it's a cocoon related company from one of the committers here.


Folks, I would like to apologize about the ad/spam many of you have 
received today, and that I discovered this afternoon while being at a 
customer site (the customer received the spam and is also on 
cocoon-{users,dev}).

The company I work for not only does some projects with Cocoon, but also 
proposes additional consulting and training services around it. You know 
that for a long time if you ever looked at my signature.

We recently hired a new commercial guy to expand this consulting 
activity. He asked me if he could grab some email adresses on the cocoon 
lists to send an announcement about an upcoming training session. I told 
him to be very careful about this and be sure to select only 
french-speaking people, furthermore considering that training requires 
physical presence and that I don't want to spend my life in airports. I 
expected him to show me that list before sending anything.

Not only hadn't I a chance to review the list (I was away from office 
for two days), but it also appears that the guy was very lazy at doing 
some fine grained selection and sent this message in a spammy way (send 
to many in order to be sure not to miss any potentially interested 
people). There were some public reactions here, and I also received 
several private emails from people being either offended or surprised by 
this.

I sincerely and deeply apologize for what happened. Monday morning, I'll 
had a strong explanation with this guy, so that he learns once for all 
some of the rules of the opensource world. Some of these rules also are 
no different from that of the "real" world: gaining trust and confidence 
from other people is a long and difficult task, and loosing it can 
happen very fast. I don't want to loose the trust and confidence of the 
Cocoon community, which has been so important to me for many years. 
Today is the 3rd birthday of me becoming a Cocoon committer. Sad birthday.

Nevertheless, a lot of people are doing their lives with Cocoon, and 
it's very difficult to get in touch with Cocoon users. How could we do 
this in a community-friendly way? Sending announcements to -users 
doesn't seem more appropriate to me than spamming grabbed email 
addresses. I'm very interested in hearing your opinions and starting a 
discussion about the relations of the Cocoon community and the people 
that provide some commercial services around it.

Sylvain

PS: I was first thinking of sending this email from my work email 
address, but finally chose to use my apache address since these 
apologies come from a member of the Cocoon community that felt offended 
by this.

-- 
Sylvain Wallez                                  Anyware Technologies
http://www.apache.org/~sylvain           http://www.anyware-tech.com
{ XML, Java, Cocoon, OpenSource }*{ Training, Consulting, Projects }


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