Return-Path: Delivered-To: apmail-cocoon-dev-archive@www.apache.org Received: (qmail 26194 invoked from network); 2 Feb 2004 15:47:00 -0000 Received: from daedalus.apache.org (HELO mail.apache.org) (208.185.179.12) by minotaur-2.apache.org with SMTP; 2 Feb 2004 15:47:00 -0000 Received: (qmail 18826 invoked by uid 500); 2 Feb 2004 15:46:47 -0000 Delivered-To: apmail-cocoon-dev-archive@cocoon.apache.org Received: (qmail 18738 invoked by uid 500); 2 Feb 2004 15:46:46 -0000 Mailing-List: contact dev-help@cocoon.apache.org; run by ezmlm Precedence: bulk list-help: list-unsubscribe: list-post: Reply-To: dev@cocoon.apache.org Delivered-To: mailing list dev@cocoon.apache.org Received: (qmail 18719 invoked from network); 2 Feb 2004 15:46:46 -0000 Received: from unknown (HELO host.leverageweb.com) (64.91.254.192) by daedalus.apache.org with SMTP; 2 Feb 2004 15:46:46 -0000 Received: from dhcp205207.hq.af.mil ([134.205.205.207] helo=leverageweb.com) by host.leverageweb.com with esmtp (Exim 4.24) id 1AngWc-00041W-GT for dev@cocoon.apache.org; Mon, 02 Feb 2004 11:02:14 -0500 Message-ID: <401E70B0.9060401@leverageweb.com> Date: Mon, 02 Feb 2004 10:45:52 -0500 From: Geoff Howard User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007 X-Accept-Language: en-us, en MIME-Version: 1.0 To: dev@cocoon.apache.org Subject: Re: Users list moderators [Fwd: Re: [HELP]Unable to get transformer handler for factium/.xsl] References: <401E5374.2040008@leverageweb.com> <401E5BA8.9070902@leverageweb.com> <49516F10-5594-11D8-AF20-000A958B684A@outerthought.org> In-Reply-To: <49516F10-5594-11D8-AF20-000A958B684A@outerthought.org> Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - host.leverageweb.com X-AntiAbuse: Original Domain - cocoon.apache.org X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - leverageweb.com X-Spam-Rating: daedalus.apache.org 1.6.2 0/1000/N X-Spam-Rating: minotaur-2.apache.org 1.6.2 0/1000/N Steven Noels wrote: > On 02 Feb 2004, at 15:16, Geoff Howard wrote: > >> Jorg Heymans wrote: >> >>> yup, and would be good to do this *before* their customers start >>> disclosing confidential data to the list. >> >> >> In Dutch? >> >> Geoff >> >>> Geoff Howard wrote: >>> >>>> Who is currently moderating the users list? I'd suggest we consider >>>> rejecting emails related to the Factium product, politely pointing >>>> them to the proper contact information. > > > Andrew and I are doing the moderation ATM. I have been moderating all > the Factium mails through. I have called Factium this morning to inform > them of the problem: "They would look into it." Rest assured that that > I'm following up closely and do not intend to disclose real confidential > info. > > IMHO, we should get rid of this too-fancy feature of the default error > pages. Users who arrive there and can't figure out what to do next > should not get in touch with any of the Cocoon lists, but with their > consultants/developers/whatelse. > > How about dropping the mailto: link for the 2.1.4 release? I'd sort of agree. The problem is that the same error page is presented to devs while they are trying out samples, where that sort of message is useful (even if it should be tweaked). I guess we could expect that a developer would know where to look for help when an error occurs and we could omit it entirely. An alternative would be to have the email, or even the whole message block be a configurable setting which would be easy for admins to find and customize while they are cutting and pasting that sitemap snippet (presumably what they've done). Geoff