cocoon-dev mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From Jeff Turner <je...@apache.org>
Subject Re: Track feature requests in bugzilla? (was Re: DO NOT REPLY [Bug 10203] - Docs referenced by XSLT's document() are not included in cache validity)
Date Fri, 10 Oct 2003 02:35:15 GMT
On Thu, Oct 09, 2003 at 03:05:41PM +0100, Andrew Savory wrote:
> 
> Hi,
> 
> On Thu, 9 Oct 2003, Stefano Mazzocchi wrote:
> 
> > Forrest uses Jira. Jira is much better than bugzilla. Jeff works for
> > the company that produces it. There is also a migration tool between
> > bugzilla and Jira. It's commercial, but free for open source use.
> >
> > I would be +1 to migrate to Jira.
> 
> -1 for Jira.
> 
> Sorry Stefano, but I don't believe we should be using proprietary software
> for critical infrastructure.
> 
> - We would have no access to the source code

True, though it's just a fancy GUI over a database.

> - We would have to rely on a single organisation for development and support

True.  There's also a pretty active jira-user list for support, with some
very savvy users.

> - We have no guarantee that the license would be in perpetuity (I can't
> find a copy of the license on their site).

JIRA open source licenses do not expire (nor do the commercial ones).

> For open source bts, Atlassian recommend bugzilla.
> http://www.atlassian.com/software/jira/docs/latest/faq.html#is_jira_open_source
> 
> I know bugzilla's interface can be tiresome, but it _does_ do the job,
> it's tested and deployed worldwide, and it is free/libre.

Personally I don't mind bugzilla.  It does the job despite UI crudeness.

Getting on my soapbox.. IMO all current bugtrackers suck when it comes to
email support.  Email should be a *primary* interface.  JIRA is better
than most in that it supports issue creation and commenting through
email, but its outgoing emails could be significantly improved:

http://jira.atlassian.com/secure/ViewIssue.jspa?key=JRA-2326

It's my pet JIRA bug ;)  That and the sucky URI space (JRA-2058).


--Jeff

> Andrew.
> 
> -- 
> Andrew Savory                                Email: andrew@luminas.co.uk
> Managing Director                              Tel:  +44 (0)870 741 6658
> Luminas Internet Applications                  Fax:  +44 (0)700 598 1135
> Orixo alliance: http://www.orixo.com/          Web:    www.luminas.co.uk

Mime
View raw message