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From "Corey, Mike" <>
Subject RE: Template Status Error
Date Mon, 20 Jul 2020 19:23:08 GMT
Thank you.

For those in a completely closed or with limited external access; is there a workaround for
this procedure?  

Is it possible to use the Management Server to download the template as it was used to download
the original systemvm template?  Is it possible to download the template manually and upload
it from a local source?



-----Original Message-----
From: Vivek Kumar <> 
Sent: Monday, July 20, 2020 3:18 PM
Subject: Re: Template Status Error

Hello Mike,

It does download the default template from internet. So make sure you have proper internet
reachability on your secondary storage VM.

It downloads the template and put under secondary storage as all the templates are stored
in secondary storage.

You can check the logs as well in secondary storage VM where you can find the reason.

Vivek Kumar

⁣Sent from BlueMail ​

On 20 Jul 2020, 20:45, at 20:45, "Corey, Mike" <> wrote:
>I receive error "No route to host (Host unreachable)" on the CentOS
>5.3(64-bit) no GUI (vSphere) template.  I need some clarity on the
>definition of "host" in this error and troubleshooting recommendations
>found here
>In the case of this particular error and suggested troubleshooting;
>does "host" mean ESXi host, Secondary Storage VM, CloudStack Management
>VM, external download site, and/or the NFS filer?
>Where is the template being downloaded from?  Is it pulling from the
>WWW?  Is it pulling from a folder on the CloudStack Management VM?  Is
>it pulling from the secondary storage mount?  What is the destination
>of the template download/copy?
>Mike Corey
>Technology Senior Consultant, IT CS CTW Operation & Virtualization
>Service US
>SAP AMERICA, INC. 3999 West Chester Pike, Newtown Square, 19073 United
>T +1 610 661 0905, M +1 484 274 2658, E
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