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From Natalia Costas Lago <nata...@cesga.es>
Subject Cloudtack manager UI returns Error 404
Date Wed, 16 May 2018 15:44:00 GMT

Dear all,

For some reason our cloudstack manager died and now we are not able to 
make it work. Our cloudstack version is 4.9.0.

We tried to do a clean install of the manager and recover the database 
from the last backup, but we were not able to recover the service.

At present we can see in the logs that it almost boot, but at the end we 
get this error:

May 16 17:33:51 cldmanager.srv.cesga.es server: INFO 
[o.a.c.e.o.NetworkOrchestrator] (localhost-startStop-1:null) (logid:) 
Network Manager will run the NetworkGarbageCollector every '600' seconds.
May 16 17:33:51 cldmanager.srv.cesga.es server: INFO [c.c.a.ApiServer] 
(Thread-12:null) (logid:) ApiServer listening on port 8096
May 16 17:33:51 cldmanager.srv.cesga.es server: INFO 
[o.a.c.s.SecondaryStorageManagerImpl] (localhost-startStop-1:null) 
(logid:) Start secondary storage vm manager
May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN No appenders 
could be found for logger (com.cloud.utils.db.ConnectionConcierge).
May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN Please 
initialize the log4j system properly.
May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN See 
http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
May 16 17:34:20 cldmanager.srv.cesga.es server: Exception in thread 
"CapacityChecker" java.lang.NoClassDefFoundError: 
org/apache/cloudstack/managed/context/ManagedContextTimerTask$1
May 16 17:34:20 cldmanager.srv.cesga.es server: at 
org.apache.cloudstack.managed.context.ManagedContextTimerTask.run(ManagedContextTimerTask.java:27)
May 16 17:34:20 cldmanager.srv.cesga.es server: at 
java.util.TimerThread.mainLoop(Timer.java:555)
May 16 17:34:20 cldmanager.srv.cesga.es server: at 
java.util.TimerThread.run(Timer.java:505)
May 16 17:34:20 cldmanager.srv.cesga.es server: Caused by: 
java.lang.ClassNotFoundException: 
org.apache.cloudstack.managed.context.ManagedContextTimerTask$1
May 16 17:34:20 cldmanager.srv.cesga.es server: at 
org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1892)
May 16 17:34:20 cldmanager.srv.cesga.es server: at 
org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1735)
May 16 17:34:20 cldmanager.srv.cesga.es server: ... 3 more
May 16 17:34:24 cldmanager.srv.cesga.es server: Exception in thread 
"Timer-1" java.lang.NoClassDefFoundError: 
org/apache/cloudstack/managed/context/ManagedContextTimerTask$1
May 16 17:34:24 cldmanager.srv.cesga.es server: at 
org.apache.cloudstack.managed.context.ManagedContextTimerTask.run(ManagedContextTimerTask.java:27)
May 16 17:34:24 cldmanager.srv.cesga.es server: at 
java.util.TimerThread.mainLoop(Timer.java:555)
May 16 17:34:24 cldmanager.srv.cesga.es server: at 
java.util.TimerThread.run(Timer.java:505)

Any help is appreciated..

Kind regards,

NOTA: Para cualquier incidencia/consulta/petición que requiera
seguimiento por favor enviar a helpdesk_comunicaciones@cesga.es

-- 
====================================================
Natalia Costas Lago
Senior Communications Technician
Galicia Supercomputing Centre (CESGA)
(CESGA on Twitter  |  CESGA on Facebook)

Avenida de Vigo, s/n (Campus Vida)
15705 Santiago de Compostela - SPAIN

E-mail: natalia@cesga.es
Cell: +34 981 56 98 10 (ext. 237)
Fax: +34 981 59 46 16
Web: https://www.cesga.es/
====================================================
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