cloudstack-users mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From ilya <>
Subject Re: some issues after upgrade cloudstack to 4.9.2
Date Fri, 26 May 2017 18:38:34 GMT
Please see comments in-line

On 5/25/17 2:14 AM, Marc Poll Garcia wrote:
> Hi all,
> we have just upgraded our cloud environment based on Cloudstack 4.5.2 to
> 4.9.2 and we're expriencing some issues after this.
> Our setup is the following one:
> - 1 x cloudstack managment server
> - 1 x bbdd server cloudstack database on it
> - 2 x Vmware Hipervisors (hosts)
> I'm performing a list of tests:
> *- Sometimes, and randomly console from instances does not load.*
> *- Not possible to upload template from local.*
> We see the following on log:
> 2017-05-25 09:00:31,665 ERROR [c.c.s.ImageStoreUploadMonitorImpl]
> (Upload-Monitor-1:ctx-0b3bf6e9) (logid:e9c82a0f) *Template
> b87459ac-8fbe-4b34-ae25-21235c3fcd1d failed to upload due to operation
> timed out*
We need more info on this, try

grep ctx-0b3bf6e9 -A5 -B5 cloudstack-management.log

> 2017-05-25 09:02:18,265 ERROR [c.c.c.ClusterServiceServletContainer]
> (Thread-11:null) (logid:) *Unexpected exception *
Is there more for this?

> 2017-05-25 09:03:35,940 ERROR [c.c.c.ClusterManagerImpl] (main:null)
> (logid:) *Unable to ping management server at
> <> due to ConnectException*

Safe to ignore.

Here is a suggestion, stop your MGMT server, then empty the log file
(make a backup of it prior if needed)
cat /dev/null > cloudstack-management.log
start cloudstack management, give it few minutes to load - run
operations that fail - post the management logs to pastebin or google

Also - what version of tomcat are you running?

CentOS 6 and 7 come with an older version of tomcat that has an issue
with socket timeouts, you can read it here:

as to console not working - make sure console proxy VM and cloudstack MS
can access the ESXi and vCenter or proper ports, like 443, 901 and
higher VNC ports.

To find out why it does not work sometimes, login to console proxy VM,
and via netstart check for any connections in TIME_WAIT state. That will
tell you if there are network issues.


> Why is it happening?
> It does not happen on our old 4.5.2 version.
> Is there any way to fix it? changing any global parameter or permissions
> issue?
> We need a clue with that because if affecting to our production environment.
> Thanks in advance.
> Kind regards.

View raw message