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From Dag Sonstebo <Dag.Sonst...@shapeblue.com>
Subject Re: Templates are not showing
Date Fri, 11 Nov 2016 12:52:39 GMT
Hi Kurt,

My original comment stands – it seems you do not have a healthy SSVM at the moment – until
this has been sorted you will not be able to upload templates.

The systemvm-ssvm-check.sh script lives on the SSVM itself – please see https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting
for how to access this. When you run the script it will do the basic checks for connectivity
and NFS access and hopefully give you an idea what is wrong. If you can run this and post
up the results we can advise further.

Regards,
Dag Sonstebo

On 11/11/2016, 12:42, "Kurt K" <kurt@ihnetworks.com> wrote:

    Hi Dag,
    
    We have recreated the SSVM, but still no luck :( . Regarding 
    ssvm-check.sh check script,  it was not presented on management server.
    
    ===
    [root@manage1 /]# ls /usr/local/cloud/systemvm-ssvm-check.sh
    ls: cannot access /usr/local/cloud/systemvm-ssvm-check.sh: No such file 
    or directory
    ===
    
    While registering an ISO, we are getting the following errors.
    
    ===
    2016-11-11 03:27:28,998 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] 
    (catalina-exec-7:ctx-23ce7527 ctx-47f4a89e) template 202 is not in 
    store:1, type:Image
    2016-11-11 03:27:29,118 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] 
    (catalina-exec-7:ctx-23ce7527 ctx-47f4a89e) template 202 is already in 
    store:1, type:Image
    2016-11-11 03:27:29,257 DEBUG [o.a.c.s.i.BaseImageStoreDriverImpl] 
    (catalina-exec-7:ctx-23ce7527 ctx-47f4a89e) Downloading template to data 
    store 1
    2016-11-11 03:27:29,263 WARN [c.c.s.d.DownloadMonitorImpl] 
    (catalina-exec-7:ctx-23ce7527 ctx-47f4a89e) There is no secondary 
    storage VM for downloading template to image store 
    nfs://162.x.x.x/export/secondary
    ===
    
    We had tried every possible workarounds, but none of them working. Is 
    this have any relation with NFS version on server? we are using nfs 4. 
    Moreover I did some searches and  some one recommend to set this 
    parameter "secstorage.allowed.internal.sites" value. I have set this to 
    our IP range, still no luck.
    
    
    We have followed the general installation step on this doc 
    http://docs.cloudstack.apache.org/projects/cloudstack-installation/en/4.6/index.html 
    . Are we miss anything on NFS server setup side? please let us know .  
    Also this time, we have excluded the NFS server and use management 
    server as NFS itself. The same issue out there.
    
    Do you have any other specific step or any other instructions for 
    configuring the cloudstack apart from cloudstack doc ?
    
    We were totally stuck here.
    
    -Kurt
    
    On 11/10/2016 09:09 PM, Dag Sonstebo wrote:
    > Sounds like your SSVM isn’t too healthy – I would first of all delete it, let
CS recreate the new one and see if the template starts downloading thereafter.
    > If you still have problems afterwards do some troubleshooting on your new SSVM –
e.g. run the /usr/local/cloud/systemvm-ssvm-check.sh script and see if all your connectivity
is in place.
    >
    > Regards,
    > Dag Sonstebo
    >
    > On 10/11/2016, 13:46, "Kurt K" <kurt@ihnetworks.com> wrote:
    >
    >      Hi Dag,
    >      
    >       >> Can you clarify what the problem is?
    >      
    >      Please see the below URLs.
    >      ===
    >      http://s1152.photobucket.com/user/vincemd12/media/CloudS1_zps1uz6qwjt.png.html
    >      http://s1152.photobucket.com/user/vincemd12/media/CloudS_zps59mfxgti.png.html
    >      ===
    >      
    >      When we try to create the instance via management UI, there were no
    >      default templates detected on template selection option. The above
    >      pasted URLs described the same. 2 system VMs are also running fine. At
    >      the same time, the management server log captures the below debug errors.
    >      
    >      ===
    >      2016-11-10 05:42:10,947 DEBUG [c.c.s.StatsCollector]
    >      (StatsCollector-3:ctx-81097a24) There is no secondary storage VM for
    >      secondary storage host nfs://162.x.x.x/export/secondary
    >      ===
    >      
    >      Any idea?
    >      
    >      Regards,
    >      Kurt
    >      
    >      
    >      On 11/10/2016 04:27 PM, Dag Sonstebo wrote:
    >      > Hi Kurt,
    >      >
    >      > That looks all healthy, and the following shows your system VM template
+ the standard CentOS 5.6 template being OK:
    >      >
    >      > | 3 | routing-3 | SystemVM Template (KVM) | SYSTEM | 2016-11-10 01:48:12|
NULL | KVM | Active |
    >      > | 4 | centos55-x86_64 | CentOS 5.5(64-bit) no GUI (KVM) | BUILTIN |2016-11-10
01:48:12 | NULL | KVM | Active |
    >      >
    >      > In addition to that – if you have system VMs running you must by definition
have the system VM template downloaded OK.
    >      >
    >      > Can you clarify what the problem is?
    >      >
    >      > Regards,
    >      > Dag Sonstebo
    >      >
    >      > On 10/11/2016, 10:35, "Kurt K" <kurt@ihnetworks.com> wrote:
    >      >
    >      >      Hi Dag,
    >      >
    >      >      The mentioned details are pasted below.
    >      >
    >      >      =====
    >      >      [root@nfs1 secondary]# tree .
    >      >      .
    >      >      └── template
    >      >           └── tmpl
    >      >               └── 1
    >      >                   └── 3
    >      >                       ├── 073ecae0-38a0-4a08-87c2-0f5c0f725955.qcow2
    >      >                       └── template.properties
    >      >
    >      >      4 directories, 2 files
    >      >      ==
    >      >      mysql> SELECT
    >      >      id,unique_name,name,type,created,removed,hypervisor_type,state FROM
    >      >      cloud.vm_template;
    >      >      +-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      >      | id | unique_name | name | type | created | removed | hypervisor_type
|
    >      >      state |
    >      >      +-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      >      | 1 | routing-1 | SystemVM Template (XenServer) | SYSTEM | 2016-11-10
    >      >      01:48:12 | NULL | XenServer | Active |
    >      >      | 2 | centos53-x86_64 | CentOS 5.3(64-bit) no GUI (XenServer) | BUILTIN
    >      >      | 2016-11-10 01:48:12 | NULL | XenServer | Inactive |
    >      >      | 3 | routing-3 | SystemVM Template (KVM) | SYSTEM | 2016-11-10 01:48:12
    >      >      | NULL | KVM | Active |
    >      >      | 4 | centos55-x86_64 | CentOS 5.5(64-bit) no GUI (KVM) | BUILTIN
|
    >      >      2016-11-10 01:48:12 | NULL | KVM | Active |
    >      >      | 5 | centos56-x86_64-xen | CentOS 5.6(64-bit) no GUI (XenServer)
|
    >      >      BUILTIN | 2016-11-10 01:48:12 | NULL | XenServer | Active |
    >      >      | 6 | centos64-x64 | CentOS 6.4(64-bit) GUI (Hyperv) | BUILTIN |
    >      >      2016-11-10 01:48:13 | NULL | Hyperv | Active |
    >      >      | 7 | centos53-x64 | CentOS 5.3(64-bit) no GUI (vSphere) | BUILTIN
|
    >      >      2016-11-10 01:48:13 | NULL | VMware | Active |
    >      >      | 8 | routing-8 | SystemVM Template (vSphere) | SYSTEM | 2016-11-10
    >      >      01:48:13 | NULL | VMware | Active |
    >      >      | 9 | routing-9 | SystemVM Template (HyperV) | SYSTEM | 2016-11-10
    >      >      01:48:13 | NULL | Hyperv | Active |
    >      >      | 10 | routing-10 | SystemVM Template (LXC) | SYSTEM | 2016-11-10
    >      >      01:50:37 | NULL | LXC | Active |
    >      >      | 200 | vmware-tools.iso | vmware-tools.iso | PERHOST | 2016-11-10
    >      >      09:53:02 | NULL | VMware | Active |
    >      >      | 201 | xs-tools.iso | xs-tools.iso | PERHOST | 2016-11-10 09:53:02
|
    >      >      NULL | XenServer | Active |
    >      >      +-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      >      12 rows in set (0.00 sec)
    >      >      =====
    >      >
    >      >       From SystemVMs under the infrastructure, shows 2 VMs running. One
is
    >      >      console-proxy server and other one is secondary storage VM.
    >      >
    >      >      We have connected to the servers via internal IP.
    >      >
    >      >      -Kurt
    >      >
    >      >
    >      >      On 11/10/2016 02:51 PM, Dag Sonstebo wrote:
    >      >      > Hi Kurt,
    >      >      >
    >      >      > Can you provide the following:
    >      >      >
    >      >      > - A file listing (e.g. a “tree” dump) of the contents of
nfs://162.219.249.166/export/secondary
    >      >      > - Output of the following from your DB: SELECT id,unique_name,name,type,created,removed,hypervisor_type,state
FROM cloud.vm_template;
    >      >      >
    >      >      > Going by the logs it could look like the system VM template is
downloaded OK, but your problem may be that system VMs are unable to start.
    >      >      >
    >      >      >
    >      >      > Regards,
    >      >      > Dag Sonstebo
    >      >      >
    >      >      > On 10/11/2016, 05:54, "Kurt K" <kurt@ihnetworks.com> wrote:
    >      >      >
    >      >      >      Hi Dag,
    >      >      >
    >      >      >      We were getting below logs from management server.
    >      >      >
    >      >      >
    >      >      >      ====
    >      >      >      2016-11-09 21:36:53,096 DEBUG [c.c.a.t.Request]
    >      >      >      (AgentManager-Handler-4:null) Seq 1-4251679523214458881:
Processing:  {
    >      >      >      Ans: , MgmtId: 207381009036, via: 1, Ver: v1, Flags: 10,
    >      >      >      [{"com.cloud.agent.api.ModifyStoragePoolAnswer":{"poolInfo":{"host":"162.x.x.x","localPath":"/mnt//380ea4ee-87df-39eb-92f4-730dfea4655a","hostPath":"/export/primary","poolType":"NetworkFilesystem","capacityBytes":979751665664,"availableBytes":977581113344},"templateInfo":{},"result":true,"wait":0}}]
    >      >      >      }
    >      >      >      2016-11-09 21:36:53,451 INFO  [o.a.c.s.i.TemplateServiceImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) Downloading builtin
template
    >      >      >      centos55-x86_64 to data center: 1
    >      >      >      2016-11-09 21:36:53,461 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already
in store:1,
    >      >      >      type:Image
    >      >      >      2016-11-09 21:36:53,571 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already
in store:1,
    >      >      >      type:Image
    >      >      >      2016-11-09 21:36:53,709 DEBUG [o.a.c.s.i.BaseImageStoreDriverImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) Downloading template
to data store 1
    >      >      >      2016-11-09 21:36:53,720 WARN  [c.c.s.d.DownloadMonitorImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) There is no secondary
storage VM
    >      >      >      for downloading template to image store
    >      >      >      nfs://162.219.249.166/export/secondary
    >      >      >      2016-11-09 21:36:53,725 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already
in store:1,
    >      >      >      type:Image
    >      >      >      ====
    >      >      >
    >      >      >      -Kurt
    >      >      >
    >      >      >      On 11/10/2016 11:05 AM, Kurt K wrote:
    >      >      >      > Hi Dag,
    >      >      >      >
    >      >      >      > We had mounted the NFS share on management server before
executed the
    >      >      >      > script. Also there was no  /secondary or other local
directory on our
    >      >      >      > management server. All that presented is NFS secondary
share.
    >      >      >      >
    >      >      >      > Can we change any global settings or alter cloud DB
entries for the
    >      >      >      > working of this template?
    >      >      >      >
    >      >      >      > -Kurt
    >      >      >      >
    >      >      >      >
    >      >      >      > On 11/09/2016 07:54 PM, Dag Sonstebo wrote:
    >      >      >      >> Hi Kurt,
    >      >      >      >>
    >      >      >      >> As Simon is hinting at it looks like you didn’t
mount the secondary
    >      >      >      >> storage NFS share on your management server before
running:
    >      >      >      >>
    >      >      >      >> "/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt
    >      >      >      >>
    >      >      >      >> -m /secondary -u
    >      >      >      >> http://cloudstack.apt-get.eu/systemvm/4.6/systemvm64template-4.6.0-kvm.qcow2.bz2
    >      >      >      >>
    >      >      >      >> -h kvm -F"
    >      >      >      >>
    >      >      >      >> In other words the template downloaded to the local
folder /secondary
    >      >      >      >> on the management server rather than to a mounted
NFS share.
    >      >      >      >> If this is the case delete the contents of your
local /secondary
    >      >      >      >> folder, mount the NFS share in the same folder
and re-run the script
    >      >      >      >> above.
    >      >      >      >>
    >      >      >      >> With regards to downloading from the GUI – keep
in mind you have a
    >      >      >      >> chicken-and-egg scenario – until you have first
downloaded the system
    >      >      >      >> VM template with the above script CloudStack can
not create a SSVM,
    >      >      >      >> hence it will not be able to download any further
templates.
    >      >      >      >>
    >      >      >      >> Regards,
    >      >      >      >> Dag Sonstebo
    >      >      >      >>
    >      >      >      >> From: Kurt K <kurt@ihnetworks.com>
    >      >      >      >> Reply-To: "users@cloudstack.apache.org" <users@cloudstack.apache.org>
    >      >      >      >> Date: Wednesday, 9 November 2016 at 14:14
    >      >      >      >> To: "users@cloudstack.apache.org" <users@cloudstack.apache.org>
    >      >      >      >> Subject: Re: Templates are not showing
    >      >      >      >>
    >      >      >      >> Hi Simon,
    >      >      >      >>
    >      >      >      >> Thanks for the response.
    >      >      >      >>
    >      >      >      >>   >> Is your secondary storage on a separate
NFS server?
    >      >      >      >>
    >      >      >      >> Yeah, we have used separate NFS server.
    >      >      >      >>
    >      >      >      >>>> Have you added the secondary storage mount
to CloudStack Management?
    >      >      >      >> We had tried this.  But no luck.
    >      >      >      >>
    >      >      >      >> ===
    >      >      >      >> 162.x.x.x:/export/secondary nfs 913G 2.0G 865G
1% /mnt/secondary
    >      >      >      >> ===
    >      >      >      >>
    >      >      >      >> However, we have tried to download a CentOS 6.5
ISO directly using
    >      >      >      >> register ISO option from Management UI. There was
no downloading
    >      >      >      >> status shows and ready status as no. Please see
the below snippets
    >      >      >      >> and attached screen shots.
    >      >      >      >>
    >      >      >      >> ===
    >      >      >      >> [root@nfs1 3]# pwd;ll
    >      >      >      >> /export/secondary/template/tmpl/1/3
    >      >      >      >> total 315396
    >      >      >      >> -rw-r--r--. 1 root root 322954240 Nov 8 23:45
    >      >      >      >> 37ad47be-223d-43ff-ae2c-f10548274c95.qcow2
    >      >      >      >> -rw-r--r--. 1 root root 295 Nov 9 04:30 template.properties
    >      >      >      >> ===
    >      >      >      >>
    >      >      >      >> Any idea about this?
    >      >      >      >>
    >      >      >      >> -Kurt
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> On 11/08/2016 10:25 PM, Simon Weller wrote:
    >      >      >      >>
    >      >      >      >> Hi Kurt,
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> Is your secondary storage on a separate NFS server?
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> Have you added the secondary storage mount to CloudStack
Management?
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> If so, have you tried mounting your secondary storage
on a different
    >      >      >      >> server to make sure the permissions are set correctly?
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> - Si
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> ________________________________
    >      >      >      >>
    >      >      >      >> From: Kurt K <kurt@ihnetworks.com><mailto:kurt@ihnetworks.com>
    >      >      >      >>
    >      >      >      >> Sent: Tuesday, November 8, 2016 8:48 AM
    >      >      >      >>
    >      >      >      >> To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
    >      >      >      >>
    >      >      >      >> Subject: Fwd: Templates are not showing
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> -------- Forwarded Message --------
    >      >      >      >>
    >      >      >      >> Subject:         Templates are not showing
    >      >      >      >>
    >      >      >      >> Date:    Tue, 8 Nov 2016 20:09:17 +0530
    >      >      >      >> Dag.Sonstebo@shapeblue.com
    >      >      >      >> www.shapeblue.com
    >      >      >      >> 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >      >      >      >> @shapeblue
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> From:    Kurt K <kurt@ihnetworks.com><mailto:kurt@ihnetworks.com>
    >      >      >      >>
    >      >      >      >> To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> Hi There,
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> We have started to build our own cloud platform
on our organization. Our
    >      >      >      >>
    >      >      >      >> deployment is like a small scale arch. We have
used 4 KVM hyper visor
    >      >      >      >>
    >      >      >      >> servers and 1 management server and 3 storage servers.
We have
    >      >      >      >>
    >      >      >      >> successfully configured all those servers. But
while creating the
    >      >      >      >>
    >      >      >      >> instance, there were no templates shown on management
UI. We have
    >      >      >      >>
    >      >      >      >> downloaded the templates using this script
    >      >      >      >>
    >      >      >      >> "/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> -m /secondary -u
    >      >      >      >>
    >      >      >      >> http://cloudstack.apt-get.eu/systemvm/4.6/systemvm64template-4.6.0-kvm.qcow2.bz2
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> -h kvm -F", it was on secondary partition. But
didn't show up there on
    >      >      >      >>
    >      >      >      >> management UI. Is there any other thing need to
be done to show up
    >      >      >      >>
    >      >      >      >> templates on UI?
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> Any help or suggestions from your end is much appreciated.
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> Regards,
    >      >      >      >>
    >      >      >      >> Kurt K
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >>
    >      >      >      >> --
    >      >      >      >> ~Kurt
    >      >      >
    >      >      >
    >      >      >      --
    >      >      >      *~Kurt *
    >      >      >
    >      >      >
    >      >      >
    >      >      > Dag.Sonstebo@shapeblue.com
    >      >      > www.shapeblue.com
    >      >      > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >      >      > @shapeblue
    >      >      >
    >      >      >
    >      >      >
    >      >
    >      >
    >      >      --
    >      >      *~Kurt *
    >      >
    >      >
    >      >
    >      > Dag.Sonstebo@shapeblue.com
    >      > www.shapeblue.com
    >      > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >      > @shapeblue
    >      >
    >      >
    >      >
    >      
    >      
    >      --
    >      *~Kurt *
    >      
    >
    >
    > Dag.Sonstebo@shapeblue.com
    > www.shapeblue.com
    > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    > @shapeblue
    >    
    >   
    >
    
    
    -- 
    *~Kurt *
    





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