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From Indra Pramana <in...@sg.or.id>
Subject Template and ISO downloaded but stuck at "installing template / installing ISO"
Date Wed, 11 May 2016 11:37:32 GMT
Dear all,

I setup a test environment using CloudStack 4.8.0 (latest from repository),
one management server and two KVM agent hosts running Ubuntu 14.04 LTS.
Setup a zone with basic networking because the test environment doesn't
support VLAN and the test management server only have 1 NIC. The private
and public network are using the same subnet. Using Ceph RBD as primary
storage and NFS as secondary storage.

Zone is created successfully, the two hosts are added successfully and
connected to the management servers. SSVM and CPVM are created without any
issues. However, the default
"CentOS 5.5(64-bit) no GUI (KVM)" template is stuck at "Installing
Template" status and Ready = "No" although it seems to be downloaded
successfully. I also tried registering an Ubuntu ISO and it faces the same
problem, it's downloaded successfully but then will stuck at "Installing
ISO" status.

I ran the SSVM health check and everything is OK. Also go through the
troubleshooting steps as per below documentation but still unable to
determine the root cause:

https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting

I tried restarting the SSVM service, stop and start the SSVM and restarting
the management-server service, it will cause the download of the ISO and
template to be restarted, but it will then stuck at installing again.

Logs from management server shows below lines which keeps on appearing /
looping every several seconds:

===
2016-05-11 19:31:29,031 DEBUG [c.c.h.o.r.Ovm3HypervisorGuru]
(Timer-6:ctx-369bfc57) (logid:0b1754a2) getCommandHostDelegation: class
org.apache.cloudstack.storage.command.DownloadProgressCommand
2016-05-11 19:31:29,031 DEBUG [c.c.h.XenServerGuru] (Timer-6:ctx-369bfc57)
(logid:0b1754a2) getCommandHostDelegation: class
org.apache.cloudstack.storage.command.DownloadProgressCommand
2016-05-11 19:31:29,031 DEBUG [o.a.c.s.RemoteHostEndPoint]
(Timer-6:ctx-369bfc57) (logid:0b1754a2) Sending command
org.apache.cloudstack.storage.command.DownloadProgressCommand to host: 3
2016-05-11 19:31:29,034 DEBUG [c.c.a.t.Request] (Timer-6:ctx-369bfc57)
(logid:0b1754a2) Seq 3-3028107799453237894: Sending  { Cmd , MgmtId:
181122461655966, via: 3(s-3-VM), Ver: v1, Flags: 100011,
[{"org.apache.cloudstack.storage.command
.DownloadProgressCommand":{"jobId":"cab4ada2-e52f-4c25-9c30-9ec23dc3fcd4","request":"GET_STATUS","hvm":false,"description":"CentOS
5.5(64-bit) no GUI
(KVM)","checksum":"ed0e788280ff2912ea40f7f91ca7a249","maxDownloadSizeInBytes":536870912
00,"id":4,"resourceType":"TEMPLATE","installPath":"template/tmpl/1/4","_store":{"com.cloud.agent.api.to.NfsTO":{"_url":"nfs://x.x.0.242/export/cloudstack","_role":"Image"}},"url":"
http://download.cloud.com/releases/2.2.0/eec2209b-987
5-3c8d-92be-c001bd8a0faf.qcow2.bz2","format":"QCOW2","accountId":1,"name":"centos55-x86_64","secUrl":"nfs://x.x.0.242/export/cloudstack","wait":0}}]
}
2016-05-11 19:31:29,081 DEBUG [c.c.a.t.Request]
(AgentManager-Handler-8:null) (logid:) Seq 3-3028107799453237894:
Processing:  { Ans: , MgmtId: 181122461655966, via: 3, Ver: v1, Flags: 10,
[{"com.cloud.agent.api.storage.DownloadAnswer":{
"jobId":"cab4ada2-e52f-4c25-9c30-9ec23dc3fcd4","downloadPct":100,"errorString":"Downloaded
472312242 bytes (download complete
remote=472312242bytes)","downloadStatus":"DOWNLOAD_IN_PROGRESS","downloadPath":"/mnt/SecStorage/1b8d363c-1a86-3
25d-b1b8-3c030ea93856/template/tmpl/1/4/dnld3801843575178925235tmp_","installPath":"template/tmpl/1/4","templateSize":0,"templatePhySicalSize":0,"checkSum":"ed0e788280ff2912ea40f7f91ca7a249","result":true,"details":"Downloaded
472312242
bytes (download complete remote=472312242bytes)","wait":0}}] }
2016-05-11 19:31:33,039 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Resetting hosts suitable for reconnect
2016-05-11 19:31:33,041 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Completed resetting hosts suitable for
reconnect
2016-05-11 19:31:33,041 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Acquiring hosts for clusters already
owned by this management server
2016-05-11 19:31:33,042 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Completed acquiring hosts for clusters
already owned by this management server
2016-05-11 19:31:33,042 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Acquiring hosts for clusters not owned
by any management server
2016-05-11 19:31:33,043 DEBUG [c.c.h.d.HostDaoImpl] (ClusteredAgentManager
Timer:ctx-b98dc395) (logid:46e91a46) Completed acquiring hosts for clusters
not owned by any management server
2016-05-11 19:31:33,520 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-10:null) (logid:) SeqA 4-3326: Processing Seq
4-3326:  { Cmd , MgmtId: -1, via: 4, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{
"_proxyVmId":4,"_loadInfo":"{\n  \"connections\": []\n}","wait":0}}] }
2016-05-11 19:31:33,608 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-10:null) (logid:) SeqA 4-3326: Sending Seq 4-3326:  {
Ans: , MgmtId: 181122461655966, via: 4, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswe
r":{"result":true,"wait":0}}] }
2016-05-11 19:31:37,910 INFO  [o.a.c.f.j.i.AsyncJobManagerImpl]
(AsyncJobMgr-Heartbeat-1:ctx-e8a869c3) (logid:8c9bcefd) Begin cleanup
expired async-jobs
2016-05-11 19:31:37,916 INFO  [o.a.c.f.j.i.AsyncJobManagerImpl]
(AsyncJobMgr-Heartbeat-1:ctx-e8a869c3) (logid:8c9bcefd) End cleanup expired
async-jobs
2016-05-11 19:31:37,966 DEBUG [o.a.c.s.i.BaseImageStoreDriverImpl]
(RemoteHostEndPoint-4:ctx-02c29196) (logid:cc402ab0) Performing image store
createTemplate async callback
2016-05-11 19:31:38,522 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-11:null) (logid:) SeqA 4-3327: Processing Seq
4-3327:  { Cmd , MgmtId: -1, via: 4, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{
"_proxyVmId":4,"_loadInfo":"{\n  \"connections\": []\n}","wait":0}}] }
2016-05-11 19:31:38,604 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-11:null) (logid:) SeqA 4-3327: Sending Seq 4-3327:  {
Ans: , MgmtId: 181122461655966, via: 4, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswe
r":{"result":true,"wait":0}}] }
2016-05-11 19:31:39,081 DEBUG [o.a.c.s.i.BaseImageStoreDriverImpl]
(RemoteHostEndPoint-4:ctx-7ac61961) (logid:f3094baf) Performing image store
createTemplate async callback
2016-05-11 19:31:39,219 DEBUG [c.c.s.d.DownloadListener]
(Timer-5:ctx-a9ee8fd5) (logid:b445ac5e) Scheduling timeout at 30000 ms,
TEMPLATE: 203 at host 3
2016-05-11 19:31:39,472 DEBUG [c.c.s.d.DownloadListener]
(Timer-6:ctx-e44234cf) (logid:bb7ce357) Scheduling timeout at 30000 ms,
TEMPLATE: 4 at host 3
2016-05-11 19:31:41,786 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for com.cloud.s
torage.dao.VMTemplateDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.imageDao
2016-05-11 19:31:41,786 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'VMTemplateDaoImpl'
2016-05-11 19:31:41,786 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private org
.apache.cloudstack.storage.datastore.ObjectInDataStoreManager
org.apache.cloudstack.storage.image.store.ImageStoreImpl.objectInStoreMgr
2016-05-11 19:31:41,786 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'objectInDataStoreManagerImpl'
2016-05-11 19:31:41,786 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private com
.cloud.capacity.dao.CapacityDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.capacityDao
2016-05-11 19:31:41,787 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'capacityDaoImpl'
2016-05-11 19:31:41,789 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for com.cloud.storage.dao.VMTemplateDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.imageDao
2016-05-11 19:31:41,789 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'VMTemplateDaoImpl'
2016-05-11 19:31:41,789 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private
org.apache.cloudstack.storage.datastore.ObjectInDataStoreManager
org.apache.cloudstack.storage.image.store.ImageStoreImpl.objectInStoreMgr
2016-05-11 19:31:41,789 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'objectInDataStoreManagerImpl'
2016-05-11 19:31:41,789 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private com.cloud.capacity.dao.CapacityDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.capacityDao
2016-05-11 19:31:41,790 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'capacityDaoImpl'
2016-05-11 19:31:41,792 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for com.cloud.storage.dao.VMTemplateDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.imageDao
2016-05-11 19:31:41,792 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'VMTemplateDaoImpl'
2016-05-11 19:31:41,792 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private
org.apache.cloudstack.storage.datastore.ObjectInDataStoreManager
org.apache.cloudstack.storage.image.store.ImageStoreImpl.objectInStoreMgr
2016-05-11 19:31:41,793 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'objectInDataStoreManagerImpl'
2016-05-11 19:31:41,793 DEBUG [o.s.b.f.a.InjectionMetadata]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Processing injected method of
bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private com.cloud.capacity.dao.CapacityDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.capacityDao
2016-05-11 19:31:41,793 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Returning cached instance of
singleton bean 'capacityDaoImpl'
2016-05-11 19:31:41,794 DEBUG [o.a.c.s.SecondaryStorageManagerImpl]
(secstorage-1:ctx-1a3a9719) (logid:6bcbe476) Zone 1 is ready to launch
secondary storage VM
2016-05-11 19:31:42,212 DEBUG [o.s.b.f.a.InjectionMetadata]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Processing injected method
of bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for com.cloud.storage.dao.VMTemplateDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.imageDao
2016-05-11 19:31:42,212 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Returning cached instance of
singleton bean 'VMTemplateDaoImpl'
2016-05-11 19:31:42,212 DEBUG [o.s.b.f.a.InjectionMetadata]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Processing injected method
of bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private
org.apache.cloudstack.storage.datastore.ObjectInDataStoreManager
org.apache.cloudstack.storage.image.store.ImageStoreImpl.objectInStoreMgr
2016-05-11 19:31:42,212 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Returning cached instance of
singleton bean 'objectInDataStoreManagerImpl'
2016-05-11 19:31:42,212 DEBUG [o.s.b.f.a.InjectionMetadata]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Processing injected method
of bean 'org.apache.cloudstack.storage.image.store.ImageStoreImpl':
AutowiredFieldElement for private com.cloud.capacity.dao.CapacityDao
org.apache.cloudstack.storage.image.store.ImageStoreImpl.capacityDao
2016-05-11 19:31:42,213 DEBUG [o.s.b.f.s.DefaultListableBeanFactory]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Returning cached instance of
singleton bean 'capacityDaoImpl'
2016-05-11 19:31:42,216 DEBUG [c.c.c.ConsoleProxyManagerImpl]
(consoleproxy-1:ctx-0006665c) (logid:35d3c02d) Zone 1 is ready to launch
console proxy
2016-05-11 19:31:43,523 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-15:null) (logid:) SeqA 4-3328: Processing Seq
4-3328:  { Cmd , MgmtId: -1, via: 4, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":4,"_loadInfo":"{\n
\"connections\": []\n}","wait":0}}] }
2016-05-11 19:31:43,606 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-15:null) (logid:) SeqA 4-3328: Sending Seq 4-3328:  {
Ans: , MgmtId: 181122461655966, via: 4, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] }
2016-05-11 19:31:47,908 INFO  [o.a.c.f.j.i.AsyncJobManagerImpl]
(AsyncJobMgr-Heartbeat-1:ctx-7a3cd65f) (logid:2832c3eb) Begin cleanup
expired async-jobs
2016-05-11 19:31:47,917 INFO  [o.a.c.f.j.i.AsyncJobManagerImpl]
(AsyncJobMgr-Heartbeat-1:ctx-7a3cd65f) (logid:2832c3eb) End cleanup expired
async-jobs
====

Anyone can advise what could be the problem?

Looking forward to your reply, thank you.

Cheers.

-ip-

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