cloudstack-users mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From Ian Duffy <...@ianduffy.ie>
Subject Re: Cloudstack 4.3.0 UI impossible login problem : browsers hang
Date Mon, 20 Oct 2014 08:17:25 GMT
Hi Jean-Francois,

What browser are you experiencing this issue with?

Can you try using firefox, it is the primary one the UI team use for
testing.

Thanks,
Ian

On 17 October 2014 08:51, Vincent Jean-François <
Jean-Francois.Vincent@worldline.com> wrote:

>
> Hello,
>
> Configuration : Cloudstack 4.3.0. with two management servers (named 1 and
> 2) behind a LVS with a configured charge of 100/1 for server1/server2
> (direct routing)
>
> Since two days, we have a login problem on server 1. The login pages load
> correctly. But after typing the correct password (local or LDAP one) the
> browser hangs.
> The first occurrence, two days ago. We restart the management server and
> the problem went away. Today, we cannot anymore use the server 1 and we
> have to user the server 2.
> Both servers are to our knowledge identical. And no change neither have
> been done on the infrastructure configuration.
>
> Is anybody here has experienced a such problem or have any clue ?
>
> The server ran for many weeks without any outage like this until now.
>
> apilog.log when we have recurring events :
> 2014-10-17 09:05:44,446 INFO  [a.c.c.a.ApiServer]
> (http-6443-exec-442:ctx-8a23b456)  10.26.238.65 -- GET
> command=listCapabilities&response=json&sessionkey=null&_=1413529544423 401
> unable to verify user credentials
> But we have also the same INFO message on the working server.
>
> Catalina.out :
>
> 2014-10-17 09:42:22,888 DEBUG [c.c.a.ApiServlet]
> (http-6443-exec-467:ctx-86fe168f) ===START===  10.26.238.65 -- POST
> 2014-10-17 09:42:22,891 DEBUG [c.c.u.AccountManagerImpl]
> (http-6443-exec-467:ctx-86fe168f) Attempting to log in user: jf in domain 1
> 2014-10-17 09:42:22,892 DEBUG [c.c.s.a.SHA256SaltedUserAuthenticator]
> (http-6443-exec-467:ctx-86fe168f) Retrieving user: jf
> 2014-10-17 09:42:22,900 DEBUG [c.c.u.AccountManagerImpl]
> (http-6443-exec-467:ctx-86fe168f) User: jf in domain 1 has successfully
> logged in
>
> But browser's stucked...
>
>
> Thank you
>
>
> Jean-Francois
>
>
> Ce message et les pièces jointes sont confidentiels et réservés à l'usage
> exclusif de ses destinataires. Il peut également être protégé par le secret
> professionnel. Si vous recevez ce message par erreur, merci d'en avertir
> immédiatement l'expéditeur et de le détruire. L'intégrité du message ne
> pouvant être assurée sur Internet, la responsabilité de Worldline ne pourra
> être recherchée quant au contenu de ce message. Bien que les meilleurs
> efforts soient faits pour maintenir cette transmission exempte de tout
> virus, l'expéditeur ne donne aucune garantie à cet égard et sa
> responsabilité ne saurait être recherchée pour tout dommage résultant d'un
> virus transmis.
>
> This e-mail and the documents attached are confidential and intended
> solely for the addressee; it may also be privileged. If you receive this
> e-mail in error, please notify the sender immediately and destroy it. As
> its integrity cannot be secured on the Internet, the Worldline liability
> cannot be triggered for the message content. Although the sender endeavours
> to maintain a computer virus-free network, the sender does not warrant that
> this transmission is virus-free and will not be liable for any damages
> resulting from any virus transmitted.
>

Mime
  • Unnamed multipart/alternative (inline, None, 0 bytes)
View raw message