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From "Jake G." <>
Subject Re: SSVM showing alert status
Date Tue, 03 Dec 2013 07:10:49 GMT
I finally figured out how to login. Thanks for the hint that I needed to be on the host where
the SSVM is located.
That said, I get the error no matter which host the SSVM is on and the alert status does not
go away after recreating the SSVM.

Result of *No errors found
First DNS server is
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=62 time=2.911 ms
64 bytes from icmp_seq=1 ttl=62 time=1.426 ms
--- ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1.426/2.168/2.911/0.743 ms
Good: Can ping DNS server
Good: DNS resolves
NFS is currently mounted
Mount point is /mnt/SecStorage/4349cbdb-573e-37bb-aa77-ec51eb5ee400
Good: Can write to mount point
Mount point is /mnt/SecStorage/252fb5ca-7f32-3da7-af4c-7b8d2f6baab9
Good: Can write to mount point
Management server is Checking connectivity.
Good: Can connect to management server port 8250
Good: Java process is running
Tests Complete. Look for ERROR or WARNING above.

On Monday, December 2, 2013 10:07 PM, Shashi Dahal <> wrote:

Even if you recreate and it shows alert, then you need to first find out the hypervisor where
its running, and connect to it locally using the "Link Local IP Address"  shown in the management
interface.  It is in the format 169.254.x.x

Login to the hypervisor as root

# ssh -i /root/.ssh/  -p 3922  root@169.254.x.x

It's a standard Debian template. 
Some commands: 

To check the systemVM version:  cat /etc/cloudstack-release
To do a basic troubleshooting:  /usr/local/cloud/systemvm/

You can apt-get install <package> to install tools to troubleshoot, but when you re-create
the systemVM, these packages will be lost. 

Alert state could be due to networking, or disk-space being full ( logs ) or something  went
corrupt and the file-system went to read-only mode.   All systemVM are safe to be destroyed
and they will get re-created again.


-----Original Message-----
From: Jake G. [] 
Sent: maandag, 02 december, 2013 10:33
Subject: SSVM showing alert status

Hi all,

My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how
to log into the SSVM and CPVM? 

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