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From Geoff Higginbottom <>
Subject RE: Bug and Solution when upgrading to 4.2
Date Tue, 29 Oct 2013 13:48:16 GMT

Thanks for Sharing, definitely useful info for CloudStack and CloudPlatform users alike.


Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

-----Original Message-----
From: Len Bellemore []
Sent: 29 October 2013 13:43
Subject: Bug and Solution when upgrading to 4.2

Hi All,

I recently upgraded Cloudplatform 3.07 to Cloudplatform 4.2 - yes I know this is the opensource
mailing list, but it probably applies to Cloudstack as well - and I ran into this bug which
caused my upgrade to fail:

After upgrading, when I tried to restart the system vms, they would not start and I got loads
of SQL errors in my management server logs such as:

used by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: You have an error in your
SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax
to use near '((total_capacity * cluster.value ) - used_capacity + reserved_capacity) >=
500 A' at line 1

After a while (with help from Citrix) we found this solution:

There is a bug in 4.2 release where CloudPlatform fails to start the system VM's when the
global configuration parameter is set to true.

To resolve the issue set the global configuration parameter
to false and then restart the management servers.

See this JIRA page for more details:

Hopefully this helps someone!


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