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From Nitin Mehta <Nitin.Me...@citrix.com>
Subject Re: Error downloading VM volume.
Date Mon, 22 Jul 2013 10:01:06 GMT
Can you login into SSVM and check whether that has some space ?

On 22/07/13 2:23 PM, "Fernando Guillén Camba" <fernando.guillen@usc.es>
wrote:

>Hi all.
>
>I'm using CS4.1 with KVM and CentOS 6.4.
>When trying to download a volume of a VM from the GUI everything seems
>to go ok and I get to see a message with a download URL. But when trying
>to use it I get the message:"The requested URL
>/userdata/cd0f3ceb-5925-4641-bdcb-770f029275f8cow2 was not found on this
>server."
>
>Looking through the management server log I see (only relevant parts
>shown):
>
>2013-07-22 09:13:39,512 DEBUG [cloud.api.ApiServlet]
>(catalina-exec-1:null) ===START===  172.16.243.144 -- GET
>command=extractVolume&id=513cc283-1c70-404e-9811-0cd7d43ce1f3&zoneid=5bf
>53e8f-3609-454f-a52d-18b9d4728971&mode=HTTP_DOWNLOAD&response=json&session
>key=UG3l5gKLqW3U7UNcZIHJfiHyMcA%3D&_=1374477219497
>2013-07-22 09:13:39,679 DEBUG [cloud.async.AsyncJobManagerImpl]
>(catalina-exec-1:null) submit async job-264, details: AsyncJobVO
>{id:264, userId: 4, accountId: 4, sessionKey: null, ins
>tanceType: Volume, instanceId: 57, cmd:
>org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd,
>cmdOriginator: null, cmdInfo:
>{"response":"json","id":"513cc283-1c70-404e-9811-0
>cd7d43ce1f3","sessionkey":"UG3l5gKLqW3U7UNcZIHJfiHyMcA\u003d","ctxUserId":
>"4","zoneid":"5bf53e8f-3609-454f-a52d-18b9d4728971","_":"1374477219497","c
>txAccountId":"4","ctxStartEventId":"
>1051","mode":"HTTP_DOWNLOAD"}, cmdVersion: 0, callbackType: 0,
>callbackAddress: null, status: 0, processStatus: 0, resultCode: 0,
>result: null, initMsid: 90520736931003, completeMsid:
>null, lastUpdated: null, lastPolled: null, created: null}
>2013-07-22 09:13:39,680 DEBUG [cloud.api.ApiServlet]
>(catalina-exec-1:null) ===END===  172.16.243.144 -- GET
>command=extractVolume&id=513cc283-1c70-404e-9811-0cd7d43ce1f3&zoneid=5bf53
>e8f-3609-454f-a52d-18b9d4728971&mode=HTTP_DOWNLOAD&response=json&sessionke
>y=UG3l5gKLqW3U7UNcZIHJfiHyMcA%3D&_=1374477219497
>2013-07-22 09:13:39,682 DEBUG [cloud.async.AsyncJobManagerImpl]
>(Job-Executor-162:job-264) Executing
>org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd for job-264
>2013-07-22 09:13:39,783 DEBUG [cloud.user.AccountManagerImpl]
>(Job-Executor-162:job-264) Access to Vol[57|vm=58|ROOT] granted to
>Acct[4-roberto.rosende] by DomainChecker_EnhancerByClou
>dStack_b7f3b020
>2013-07-22 09:13:39,856 DEBUG [cloud.server.ManagementServerImpl]
>(Job-Executor-162:job-264) Extract Mode - HTTP_DOWNLOAD
>2013-07-22 09:13:39,867 DEBUG [agent.transport.Request]
>(Job-Executor-162:job-264) Seq 6-1072845395: Sending  { Cmd , MgmtId:
>90520736931003, via: 6, Ver: v1, Flags: 100111, [{"storage
>.CopyVolumeCommand":{"volumeId":57,"volumePath":"51ce38eb-0e91-4074-bdcb-3
>3f7ad8deac0","pool":{"id":200,"uuid":"59c09500-1109-46a7-92e0-f3c4c2e71f0e
>","host":"localhost","path":"/mnt/pr
>imario","port":0,"type":"SharedMountPoint"},"secondaryStorageURL":"nfs://1
>92.168.0.6/export/secundario/usuarios","toSecondaryStorage":true,"wait":10
>800}}] 
>}
>
>2013-07-22 09:14:58,031 DEBUG [agent.transport.Request]
>(Job-Executor-162:job-264) Seq 10-1758535641: Sending  { Cmd , MgmtId:
>90520736931003, via: 10, Ver: v1, Flags: 100011,
>[{"storage.CreateEntityDownloadURLCommand":{"installPath":"volumes/57/c3ff
>77b6-3fb8-4b96-b3ac-60257a5f80af.qcow2","parent":"0d0a2731-9ac8-3738-ac9a-
>aad3cdc5a40e","extractLinkUUID":"cd0f3ceb-5925-4641-bdcb-770f029275f8cow2"
>,"accountId":0,"wait":0}}]
>}
>2013-07-22 09:14:58,181 DEBUG [cloud.async.AsyncJobManagerImpl]
>(Job-Executor-162:job-264) Complete async job-264, jobStatus: 1,
>resultCode: 0, result:
>org.apache.cloudstack.api.response.ExtractResponse@2d59283c
>2013-07-22 09:14:58,252 DEBUG [cloud.async.AsyncJobManagerImpl]
>(Job-Executor-162:job-264) Done executing
>org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd for job-264
>2013-07-22 09:14:58,900 DEBUG [agent.transport.Request]
>(AgentManager-Handler-10:null) Seq 10-1758535641: Processing:  { Ans: ,
>MgmtId: 90520736931003, via: 10, Ver: v1, Flags: 10,
>[{"storage.CreateEntityDownloadURLAnswer":{"resultString":"Error in
>linking  err=ln: creating symbolic link
>`/var/www/html/userdata/cd0f3ceb-5925-4641-bdcb-770f029275f8cow2': No
>space left on device","resultCode":0,"result":false,"wait":0}}] }
>2013-07-22 09:14:58,900 DEBUG [agent.manager.AgentAttache]
>(AgentManager-Handler-10:null) Seq 10-1758535641: Unable to find listener.
>2013-07-22 09:14:58,900 INFO [agent.manager.ClusteredAgentManagerImpl]
>(AgentManager-Handler-10:null) SeqA 10-1758535641: Response is not
>processed: Seq 10-1758535641:  { Ans: , MgmtId: 90520736931003, via: 10,
>Ver: v1, Flags: 10,
>[{"storage.CreateEntityDownloadURLAnswer":{"resultString":"Error in
>linking  err=ln: creating symbolic link
>`/var/www/html/userdata/cd0f3ceb-5925-4641-bdcb-770f029275f8cow2': No
>space left on device","resultCode":0,"result":false,"wait":0}}] }
>
>What I get from that is thet the volume is correctly copied from primary
>to secondary storage and the the creation of the download link fails.The
>problem seems to be that there is no space left, but both my primary and
>secondary storage have plenty of space left. And apart from this
>everything else is working in my cloud: VMs, snapshots, consoles, ISOs,
>templates, etc.
>
>Any pointers of where to look next will be greatly appreciated.
>Thanks.
>
>-- 
>Fernando Guillén Camba
>Unidade de Xestión de Infraestruturas TIC
>Centro de Investigación en Tecnoloxías da Información (CITIUS)
>Teléfono: 8818 16409
>Correo: citius.tic@usc.es
>


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