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From Ahmad Emneina <>
Subject Re: vm stuck in stopping state
Date Wed, 10 Jul 2013 16:33:02 GMT
did you mean cloudstack? cloudplatform is a citrix product, i'd assume
comes with support. Either way vmsync isnt capturing the state of your vm.
what one can do is create a db backup, and modify the state of the vm...
with something like:

update vm_instance set state='Stopped' where id = <id of vm>;

then you should be able to take action from the UI or API.

On Wed, Jul 10, 2013 at 9:07 AM, Brian Galura <>wrote:

>  I am using the latest CloudPlatform with XenServer 6.1 and I have a
> Windows vm stuck in ‘Stopping’ state in the UI. This vm is no longer
> present on any hypervisor. I don’t need this instance or its disk. How can
> I safely remove this from the UI and be confident its disk is also expunged?
> ****
> ** **

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