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From Kirk Kosinski <kirkkosin...@gmail.com>
Subject Re: "View Console" button stopped working
Date Tue, 26 Mar 2013 00:18:28 GMT
Yes, try to stop/start or destroy/recreate the CPVM (the name will be
like v-123-VM) through CloudStack.  As for the JRE version, it shouldn't
matter as the console uses Javascript and doesn't require a Java plug-in.

Best regards,
Kirk

On 03/25/2013 04:57 PM, Ahmad Emneina wrote:
> your issue might be the console proxy vm has become defunct somehow (the
> process within it either crashed or is no longer willing to respond...).
> Have you tried restarting that vm? You can also log into that vm and
> conduct some basic troubleshooting with the ssvm-check script. You can
> follow the process outlined here:
> https://cwiki.apache.org/CLOUDSTACK/ssvm-troubleshooting.html
> 
> 
> On Mon, Mar 25, 2013 at 12:20 PM, David Gardner
> <David.Gardner@evisions.com>wrote:
> 
>> Greetings all:
>>
>> I've inherited a CS 3.0.1-1 installation on our development network that
>> until 11Mar2013 was working just fine. All vms are native linux
>> implementations in libvirt. All hosts including the management console are
>> running CentOS 6.3. The environment has never been accessible outside the
>> development environment. No one on our team knows why this system is giving
>> us problems and all have denied changing anything in the system.
>>
>> Existing vms can ping the management console and each other.
>>
>> The management console has been restarted thought the management console
>> host has not been rebooted.
>>
>> The only log file that seems to have ANY useful information is
>> .../cloud/management/management-server.log. The following are the entries
>> that enter the log file while the "console view" is opening:
>> 2013-03-25 12:07:35,322 DEBUG [agent.transport.Request]
>> (catalina-exec-17:null) Seq 7-571801724: Sending  { Cmd , MgmtId:
>> 83522348147, via: 7, Ver: v1, Flags: 100011,
>> [{"GetVncPortCommand":{"id":18,"name":"i-2-18-VM","wait":0}}] }
>> 2013-03-25 12:07:35,346 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (AgentManager-Handler-3:null) Cleanup succeeded. Details null
>> 2013-03-25 12:07:35,346 DEBUG [agent.transport.Request]
>> (StatsCollector-2:null) Seq 3-1923940411: Received:  { Ans: , MgmtId:
>> 83522348147, via: 3, Ver: v1, Flags: 10, { GetStorageStatsAnswer } }
>> 2013-03-25 12:07:35,347 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (StatsCollector-2:null) Cleanup succeeded. Details null
>> 2013-03-25 12:07:35,350 DEBUG [agent.transport.Request]
>> (AgentManager-Handler-14:null) Seq 7-571801724: Processing:  { Ans: ,
>> MgmtId: 83522348147, via: 7, Ver: v1, Flags: 10,
>> [{"GetVncPortAnswer":{"port":5900,"result":true,"wait":0}}] }
>> 2013-03-25 12:07:35,351 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (AgentManager-Handler-14:null) Cleanup succeeded. Details null
>> 2013-03-25 12:07:35,351 DEBUG [agent.transport.Request]
>> (catalina-exec-17:null) Seq 7-571801724: Received:  { Ans: , MgmtId:
>> 83522348147, via: 7, Ver: v1, Flags: 10, { GetVncPortAnswer } }
>> 2013-03-25 12:07:35,351 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (catalina-exec-17:null) Cleanup succeeded. Details null
>> 2013-03-25 12:07:35,355 DEBUG [cloud.servlet.ConsoleProxyServlet]
>> (catalina-exec-17:null) Compose console url:
>> https://XXX-YYY-7-184.realhostip.com/ajax?host=XXX.YYY.7.160&port=5900&sid=c31cf957db17447e&tag=f32baabf-9ce4-4129-a3cc-b200cb9763e2&ticket=un-JRyYFkPT8CU4lwAy3j2jBMNc&guest=windows
>> 2013-03-25<https://XXX-YYY-7-184.realhostip.com/ajax?host=XXX.YYY.7.160&port=5900&sid=c31cf957db17447e&tag=f32baabf-9ce4-4129-a3cc-b200cb9763e2&ticket=un-JRyYFkPT8CU4lwAy3j2jBMNc&guest=windows
>> 2013-03-25> 12:07:35,921 DEBUG [agent.manager.AgentManagerImpl]
>> (AgentManager-Handler-9:null) SeqA 4-285808: Processing Seq 4-285808:  {
>> Cmd , MgmtId: -1, via: 4, Ver: v1, Flags: 11,
>> [{"ConsoleProxyLoadReportCommand":{"_proxyVmId":2,"_loadInfo":"{\n
>>  \"connections\": [\n    {\n      \"id\": 135,\n      \"clientInfo\":
>> \"\",\n      \"host\": \"XXX.YYY.7.160\",\n      \"port\": 5900,\n
>>  \"tag\": \"f32baabf-9ce4-4129-a3cc-b200cb9763e2\",\n      \"createTime\":
>> 1364238453634,\n      \"lastUsedTime\": 1364238453634\n    }\n
>>  ]\n}","wait":0}}] }
>> 2013-03-25 12:07:35,925 DEBUG [agent.manager.AgentManagerImpl]
>> (AgentManager-Handler-9:null) SeqA 4-285808: Sending Seq 4-285808:  { Ans:
>> , MgmtId: 83522348147, via: 4, Ver: v1, Flags: 100010,
>> [{"AgentControlAnswer":{"result":true,"wait":0}}] }
>> 2013-03-25 12:07:36,051 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (AgentManager-Handler-15:null) Cleanup succeeded. Details null
>> 2013-03-25 12:07:36,051 DEBUG [agent.transport.Request]
>> (StatsCollector-2:null) Seq 7-571801725: Received:  { Ans: , MgmtId:
>> 83522348147, via: 7, Ver: v1, Flags: 10, { GetStorageStatsAnswer } }
>> 2013-03-25 12:07:36,051 DEBUG [cloud.vm.VirtualMachineManagerImpl]
>> (StatsCollector-2:null) Cleanup succeeded. Details null
>>
>> I thought the browser would be the problem as JRE 7.0.17 was forced on
>> IE9, Chrome, and Firefox at about the same time. I fired up a Windows XP
>> system that has been known to work and has not been updated in about 6
>> months. This system too, displays the same results as the updated machines:
>>
>> PROBLEM: When I click  the "View Console" button for any instance, a new
>> window pops up and the three button toolbar appears in the box but the
>> console display is conspicuously absent.
>>
>> In the console view of the Windows XP computer but no computers, the
>> following message is visible:
>>
>> This webpage is not available
>> The webpage at
>> https://XXX-YYY-7-184.realhostip.com/ajax?host=XXX.YYY.7.161&port=5902&sid=12d3ae2d19e6d038&tag=e94e4e1d-9d52-43d3-af3e-074334b0e7f4&ticket=GdOXa0jzW7YUGlQo548R2YX3jskmight
be temporarily down or it may have moved permanently to a new web
>> address.
>> Error 501 (net::ERR_INSECURE_RESPONSE): Unknown error.
>>
>> I could really use some help solving this problem and bringing me back
>> from the edge of insanity.
>>
>>
>> David Gardner
>>
>> Systems Administrator
>> david.gardner@evisions.com<mailto:David.Gardner@evisions.com>
>> Evisions, Inc.
>> 2525 SW First Ave., Ste. 201
>> Portland, OR 97201
>>
>> Phn: (971) 271-5645 x 348
>> Web: http://www.evisions.com<http://www.evisions.com/>
>>
> 

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