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From Tamas Monos <>
Subject RE: Upgrade from 3.0.2 to 4.0
Date Thu, 08 Nov 2012 14:41:53 GMT

Do not upgrade just yet, especially if you are in production.
I have a test environment and did a 3.0.2 to 4.0.0 update.

There seems to be a problem with the usage database after upgrade and also cloud-sysvm script
does not replace the systemVMs with the new template.
I've got in touch with the developers and waiting on some advice from them.

It is highly recommended in my opinion to have a test environment too where you can carry
out tests and can fault-find before touching any production server.
As soon as I have new info I'll let you know.


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From: Tom Bean []
Sent: 08 November 2012 14:22
Subject: Upgrade from 3.0.2 to 4.0

Hi All,

Has anyone tried the upgrade process from 3.0.2 to 4.0.

I was reading the instructions here:

And I am a little worried about the timescales involved in the upgrade as it looks like my
service will be down for a number of hours.

Also I am VERY worried about my upgrade failing and being left with a broken system and no
roll back.

Has anyone actually carried out the upgrade and what was their experience?

Tom Bean

Infrastructure & Support Analyst

The Changing Workplace


+44 (0)1444 44 1000 ext 316
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Contact me via Skype<skype:thomas.bean.cwp?chat>
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