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From: Nitin Mehta <Nitin.Mehta@citrix.com>
To: "cloudstack-users@incubator.apache.org"
	<cloudstack-users@incubator.apache.org>
Date: Thu, 23 Aug 2012 21:30:57 +0530
Subject: RE: Can't create template from snapshot
Thread-Topic: Can't create template from snapshot
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Nik - Can you please log in to the hypervisor and see in the logs under /va=
r/log/SMlog if there is any failure logged there for this operation ? Searc=
h for create_privatetemplate_from_snapshot there.

34a0115b-466a-492a-b4f4-d4a0db5dc55b which you are wondering about is nothi=
ng but a random UUID for mounting the snapshots directory from sec. storage=
 (on which this snapshot is physically present). This UUID directory gets d=
eleted as part of the cleanup once the operations is done and the snapshot =
directory is unmounted.
What you need to verify is whether the snapshot is present on sec. storage =
under the directory snaphots/account_id/volume_id_of_snapshot/  on sec. sto=
rage or if you can find any evidence of snapshot deleting in the MS logs bc=
z that seems to be the issue here.

Thanks,
-Nitin

-----Original Message-----
From: Nik Martin [mailto:nik.martin@nfinausa.com]=20
Sent: Thursday, August 23, 2012 9:05 PM
To: cloudstack-users@incubator.apache.org
Subject: Can't create template from snapshot

I recently added a new zone to my CS Acton cloud, using Xenserver 6.02 HVs.=
 My secondary storage is NFS on Centos 6.  I can upload ISOs, CS downloaed =
the system template fine, and I can create VMs, and make snapshots from Vol=
umes.  When I pick a snapshit and try to create a template, I get:

2012-08-23 10:09:39,992 WARN  [cloud.vm.VirtualMachineManagerImpl]
(Job-Executor-29:job-44) Cleanup failed due to Creating template from snaps=
hot 6ec231ac-9468-454c-ab60-5c46c4463799 failed due to
com.cloud.utils.exception.CloudRuntimeException:=20
create_privatetemplate_from_snapshot failed due to failed to query /var/run=
/cloud_mount/34a0115b-466a-492a-b4f4-d4a0db5dc55b/6ec231ac-9468-454c-ab60-5=
c46c4463799.vhd

If I log into the HV the VM is running on, and look at /var/run/cloud_mount=
/, there are hundreds of directories, but 34a0115b-466a-492a-b4f4-d4a0db5dc=
55b is not one of them. Is someting out of sync?

--
Regards,

Nik