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From James Kahn <>
Subject Re: Timeout issue when adding ISO's to Cloudstack
Date Fri, 13 Jul 2012 10:15:35 GMT
Maybe you are being hit by a XenServer bug? Look at issues resolved by
this hot fix:

-----Original Message-----
From: William Clark <>
Reply-To: ""
Date: Friday, 13 July 2012 1:44 PM
To: ""
Cc: ""
Subject: Re: Timeout issue when adding ISO's to Cloudstack

>Healthcheck came back good, but I see the issue. I have 2 interfaces and
>the public one is tagged with multiple vlans. On the ssvm I see a static
>route for my secondary storage NAS device, but I cannot ping the DG for
>this interface no matter what I do on the cloudstack side. I have tried
>setting the vlan, removing it and no luck. I have verified that outside
>of this vm it does ping even from the hypervisor that it is on. Does
>anyone know if there are tagging issues with the current cloudstack?
>Bill Clark
>Sent from my iPhone
>On Jul 12, 2012, at 5:07 PM, Nitin Mehta <> wrote:
>> Yeah, that can be the issue.
>> Try doing ssvm health check - step 2 from
>> -----Original Message-----
>> From: Caleb Call []
>> Sent: Thursday, July 12, 2012 4:03 PM
>> To:
>> Subject: Re: Timeout issue when adding ISO's to Cloudstack
>> Have you verified network connectivity on the SSVM?
>> On Jul 12, 2012, at 4:29 PM, William Clark wrote:
>>> Env:
>>> Host A: CloudStack 3.0.2
>>> Host B: XenServer 6.0.2
>>> Host C: XenServer 6.0.2
>>> Host D: XenServer 6.0.2
>>> - All HV's are in a Pool and have 2 FC LUN's assigned to the pool as
>>>well as Primary and secondary NFS storage.
>>> - Cloudstack has a single zone, pod, cluster
>>> - The 2 FC LUN's and one of the NFS exports is configured as primary
>>> - The remaining NFS export is configured as secondary storage
>>> -  All of the system VM's are up and running
>>> - We have 2 interfaces, the management one that is wide open and a
>>>public / storage one which is tagged with various VLAN's
>>> Problem:
>>> When we go to add an ISO, it eventually comes back with an error in
>>>the logs: "WARN  [] (Timer-9:)
>>>Entering download error state: timeout waiting for response from
>>>storage host".
>>> Troubleshooting Steps so Far:
>>> - I have configured secstorage.allowed.internal.sites with the CIDR
>>>block that all of our HV's are in.
>>> - I have removed and re-added the secondary storage
>>> - I have removed and re-added the secondary storage with an IP address
>>>instead of the FQDN
>>> - I have verified the various network segments are configured properly
>>>with the right VLAN's and have verified in XenCenter that those VLAN's
>>>show connected.
>>> - I have been able to manually mount the secondary storage on the
>>>master and all HV hosts.
>>> At this point I am out of idea's and would love to get someone else's
>>>take on this.
>>> William Clark

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