cloudstack-marketing mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From Nux! <...@li.nux.ro>
Subject Re: IRC #cloudstack (reaching out to the community)
Date Mon, 27 Oct 2014 18:57:31 GMT
IRC is usually to park irssi and forget about it. :)
Even big projects have a hard time supporting via IRC, let alone a smaller and very specialised
community such as ours.

Seriously now, email makes a much better support solution and I always rely on it so do use
the mailing lists.

HTH
Lucian

--
Sent from the Delta quadrant using Borg technology!

Nux!
www.nux.ro

----- Original Message -----
> From: "scot gabriel" <scot.gabriel@gmail.com>
> To: marketing@cloudstack.apache.org
> Sent: Monday, 27 October, 2014 13:50:04
> Subject: IRC #cloudstack (reaching out to the community)

> I have been in the channel on #cloudstack via irc.freenode.net for 4 days
> now and there have been 4 separate requests for help with no answers.
> 
> Is anyone out there using the IRC anymore for this products support (and
> sense of community) or should I just speak up and tell people to only try
> and reach out for help via the email mechanism (users@cloudstack.apache.org
> )?
> 
> I'm worried about the perception of "lack of response" to people who are
> reaching out for help and not being directed towards the proper tools.. If
> we aren't going to use IRC for communication, can someone in a leadership
> role please change the "/TOPIC" of #cloudstack to reflect that it's a
> non-used channel and direct people to email?  Otherwise can I encourage a
> couple of the guru's to monitor the IRC for us newbs that like to have live
> conversations?
> 
> note: current topic:
> Topic for #cloudstack: Apache CloudStack User Chat |
>          http://cloudstack.apache.org
> 13:48 -!- Topic set by chipc [~chipc@apache/committer/chipchilders] [Sat
> May 10
>          23:48:11 2014
> 
> BTW: the quick response via email IS AWESOME, so I'm not saying IRC is a
> must, just want to catch the stragglers that aren't using email as the
> first reach out and give them a sense of "we care".  Creating buy in from
> us nerds is about how quickly/easily we can be directed to the right
> support and training mechanisms.... for us "perception is reality".
> 
> For your consideration,
> 
> --
> Scot Gabriel
> IRC (devildog31415 on irc.freenode.net)
> 
> pgp.mit.edu (0xcfe3d15c891fca57)

Mime
View raw message