Return-Path: X-Original-To: apmail-cloudstack-issues-archive@www.apache.org Delivered-To: apmail-cloudstack-issues-archive@www.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id AF6A610FF7 for ; Mon, 23 Dec 2013 12:44:25 +0000 (UTC) Received: (qmail 57134 invoked by uid 500); 23 Dec 2013 12:43:20 -0000 Delivered-To: apmail-cloudstack-issues-archive@cloudstack.apache.org Received: (qmail 57049 invoked by uid 500); 23 Dec 2013 12:43:08 -0000 Mailing-List: contact issues-help@cloudstack.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: dev@cloudstack.apache.org Delivered-To: mailing list issues@cloudstack.apache.org Received: (qmail 56982 invoked by uid 500); 23 Dec 2013 12:42:58 -0000 Delivered-To: apmail-incubator-cloudstack-issues@incubator.apache.org Received: (qmail 56923 invoked by uid 99); 23 Dec 2013 12:42:55 -0000 Received: from arcas.apache.org (HELO arcas.apache.org) (140.211.11.28) by apache.org (qpsmtpd/0.29) with ESMTP; Mon, 23 Dec 2013 12:42:55 +0000 Date: Mon, 23 Dec 2013 12:42:55 +0000 (UTC) From: "Likitha Shetty (JIRA)" To: cloudstack-issues@incubator.apache.org Message-ID: In-Reply-To: References: Subject: [jira] [Updated] (CLOUDSTACK-2996) Nullpointer exception on view console on vmware MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit X-JIRA-FingerPrint: 30527f35849b9dde25b450d4833f0394 [ https://issues.apache.org/jira/browse/CLOUDSTACK-2996?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] Likitha Shetty updated CLOUDSTACK-2996: --------------------------------------- Fix Version/s: (was: 4.3.0) Future > Nullpointer exception on view console on vmware > ----------------------------------------------- > > Key: CLOUDSTACK-2996 > URL: https://issues.apache.org/jira/browse/CLOUDSTACK-2996 > Project: CloudStack > Issue Type: Bug > Security Level: Public(Anyone can view this level - this is the default.) > Components: VNC Proxy > Affects Versions: 4.1.0 > Environment: VMware 5.1 with CentOS 6 > Reporter: Tamas Monos > Assignee: Likitha Shetty > Priority: Critical > Fix For: Future > > > Hi, > After 3.0.2->4.1 upgrade I cannot use the view-console function in the UI. > I always get "Access is denied for the console session. Please close the window and retry again" > In the management-server log I find lots of nullpointer exceptions: > 2013-06-13 16:20:14,561 DEBUG [vmware.mo.HostMO] (DirectAgent-56:esxw1.veber.co.uk) find VM i-2-5-VM on host > 2013-06-13 16:20:14,562 DEBUG [vmware.mo.HostMO] (DirectAgent-56:esxw1.veber.co.uk) load VM cache on host > 2013-06-13 16:20:15,000 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-56:null) Seq 2-205195617: Response Received: > 2013-06-13 16:20:15,000 DEBUG [agent.transport.Request] (StatsCollector-1:null) Seq 2-205195617: Received: { Ans: , MgmtId: 345049205465, via: 2, Ver: v1, Flags: 10, { GetVmStatsAnswer } } > 2013-06-13 16:20:19,142 DEBUG [agent.transport.Request] (AgentManager-Handler-13:null) Seq 2-1681524997: Executing: { Cmd , MgmtId: 345049213916, via: 2, Ver: v1, Flags: 100011, [{"GetVncPortCommand":{"id > ":5,"name":"i-2-5-VM","wait":0}}] } > 2013-06-13 16:20:19,142 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-41:null) Seq 2-1681524997: Executing request > 2013-06-13 16:20:19,143 DEBUG [vmware.mo.HostMO] (DirectAgent-41:esxw1.veber.co.uk) find VM i-2-5-VM on host > 2013-06-13 16:20:19,143 DEBUG [vmware.mo.HostMO] (DirectAgent-41:esxw1.veber.co.uk) load VM cache on host > 2013-06-13 16:20:20,503 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-41:null) Seq 2-1681524997: Response Received: > 2013-06-13 16:20:20,503 DEBUG [agent.manager.ClusteredAgentManagerImpl] (DirectAgent-41:null) Seq 2-1681524997: MgmtId 345049213916: Resp: Routing to peer > 2013-06-13 16:20:22,838 DEBUG [agent.manager.AgentManagerImpl] (AgentManager-Handler-14:null) SeqA 4-1561: Processing Seq 4-1561: { Cmd , MgmtId: -1, via: 4, Ver: v1, Flags: 11, [{"ConsoleAccessAuthenticationCommand":{"_host":"192.168.1.8","_port":"5908","_vmId":"18b5fb46-5802-421f-beba-1656674ccd86","_sid":"abddf0e66a4610b3","_ticket":"EBf0KlF4mayF4/Ueu50EFGS5uls=","_isReauthenticating":false,"wait":0}}] } > 2013-06-13 16:20:22,838 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl] (AgentManager-Handler-14:null) Console authentication. Ticket in url for 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is EBf0KlF4mayF4/Ueu50EFGS5uls= > 2013-06-13 16:20:22,839 ERROR [cloud.servlet.ConsoleProxyServlet] (AgentManager-Handler-14:null) Unexpected exception > java.lang.NullPointerException > at com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:429) > at com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:418) > at com.cloud.consoleproxy.ConsoleProxyManagerImpl.onConsoleAccessAuthentication(ConsoleProxyManagerImpl.java:906) > at com.cloud.consoleproxy.ConsoleProxyListener.processControlCommand(ConsoleProxyListener.java:61) > at com.cloud.agent.manager.AgentManagerImpl.handleControlCommand(AgentManagerImpl.java:348) > at com.cloud.agent.manager.AgentManagerImpl.access$200(AgentManagerImpl.java:145) > at com.cloud.agent.manager.AgentManagerImpl$AgentHandler.processRequest(AgentManagerImpl.java:1286) > at com.cloud.agent.manager.AgentManagerImpl$AgentHandler.doTask(AgentManagerImpl.java:1374) > at com.cloud.agent.manager.ClusteredAgentManagerImpl$ClusteredAgentHandler.doTask(ClusteredAgentManagerImpl.java:659) > at com.cloud.utils.nio.Task.run(Task.java:83) > at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:679) > 2013-06-13 16:20:22,839 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl] (AgentManager-Handler-14:null) Console authentication. Ticket in 1 minute boundary for 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is > 2013-06-13 16:20:22,839 ERROR [cloud.servlet.ConsoleProxyServlet] (AgentManager-Handler-14:null) Unexpected exception > java.lang.NullPointerException > at com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:429) > at com.cloud.consoleproxy.ConsoleProxyManagerImpl.onConsoleAccessAuthentication(ConsoleProxyManagerImpl.java:914) > at com.cloud.consoleproxy.ConsoleProxyListener.processControlCommand(ConsoleProxyListener.java:61) > at com.cloud.agent.manager.AgentManagerImpl.handleControlCommand(AgentManagerImpl.java:348) > at com.cloud.agent.manager.AgentManagerImpl.access$200(AgentManagerImpl.java:145) > at com.cloud.agent.manager.AgentManagerImpl$AgentHandler.processRequest(AgentManagerImpl.java:1286) > at com.cloud.agent.manager.AgentManagerImpl$AgentHandler.doTask(AgentManagerImpl.java:1374) > at com.cloud.agent.manager.ClusteredAgentManagerImpl$ClusteredAgentHandler.doTask(ClusteredAgentManagerImpl.java:659) > at com.cloud.utils.nio.Task.run(Task.java:83) > at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:679) > 2013-06-13 16:20:22,840 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl] (AgentManager-Handler-14:null) Console authentication. Ticket in 2-minute boundary for 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is > 2013-06-13 16:20:22,840 ERROR [cloud.consoleproxy.ConsoleProxyManagerImpl] (AgentManager-Handler-14:null) Access ticket expired or has been modified. vmId: 18b5fb46-5802-421f-beba-1656674ccd86ticket in URL: EBf0KlF4mayF4/Ueu50EFGS5uls=, tickets to check against: , > 2013-06-13 16:20:22,840 DEBUG [agent.manager.AgentManagerImpl] (AgentManager-Handler-14:null) SeqA 4-1561: Sending Seq 4-1561: { Ans: , MgmtId: 345049205465, via: 4, Ver: v1, Flags: 100010, [{"ConsoleAccessAuthenticationAnswer":{"_success":false,"_isReauthenticating":false,"_port":0,"result":true,"wait":0}}] } > 2013-06-13 16:20:31,100 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-177:null) Seq 2-1681524998: Executing request > 2013-06-13 16:20:31,907 DEBUG [vmware.mo.HostMO] (DirectAgent-177:esxw1.veber.co.uk) find VM i-2-5-VM on host > 2013-06-13 16:20:31,908 DEBUG [vmware.mo.HostMO] (DirectAgent-177:esxw1.veber.co.uk) load VM cache on host > 2013-06-13 16:20:32,416 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-177:null) Seq 2-1681524998: Response Received: > Is it me doing something wrong somewhere? > Regards -- This message was sent by Atlassian JIRA (v6.1.5#6160)