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From Sudharma Jain <sudharma....@gmail.com>
Subject Re: Fault percentage value of CPU usage in Cloud Platform
Date Tue, 22 Nov 2016 09:10:11 GMT
Hi Anil,

There could be a bug with the dashboard, but it has nothing to do with the
deployment failure. Check your management server logs.

Thanks,
Sudharma

On Tue, Nov 22, 2016 at 1:25 PM, anil lakineni <
anilkumar459.lakineni@gmail.com> wrote:

> Good Morning,
>
> @Will- but we don't have support contract.
>
> @Bharat- True, but the allocated CPU percentage value is showing wrong in
> the Dashboard where as in Zone's Resources *(Path is: 'Infrastructure' ->
> 'Zones' -> 'click on desired zone name' -> 'Resources') *the percentage
> value is showing correct.
>
> Total CPU allocated is 800 GHz out of 2000 GHz. So that means the
> percentage value should be in 40% range but in my case it is showing 91% in
> the Dashboard which leads in failing new deployments. But, the same value
> in Zone's Resources is showing accurate 40% value.
>
>
> But, for new VPS or VM deployments the cloud is preferring dashboard
> percentage value not the one which is there at Zone's Resources. So would
> you help me to fix this issue?
>
>
> Best Regards,
> Anil.
>
> On Mon, Nov 21, 2016 at 7:20 PM, Bharat Kumar <bharat.kumar@accelerite.com
> >
> wrote:
>
> > Hi,
> >
> > There may be a difference in what you have allocated and what is being
> > actually used. The dashboard shows what is allocated.
> >
> > Regards,
> > Bharat.
> >
> > On 11/21/16, 9:44 PM, "williamstevens@gmail.com on behalf of Will
> > Stevens" <williamstevens@gmail.com on behalf of wstevens@cloudops.com>
> > wrote:
> >
> > >You will have to contact Accelerite for support with ACP (previously
> CCP).
> > >We have no visibility into the ACP code or how to support you.
> > >
> > >https://support.accelerite.com/hc/en-us
> > >
> > >Best of luck...
> > >
> > >*Will STEVENS*
> > >Lead Developer
> > >
> > ><https://goo.gl/NYZ8KK>
> > >
> > >On Mon, Nov 21, 2016 at 3:44 AM, anil lakineni <
> > >anilkumar459.lakineni@gmail.com> wrote:
> > >
> > >> Dear All,
> > >>
> > >> On CloudPlatform dashboard our CPU usage is showing wrong (high -91%)
> > value
> > >> which in-turn not allowing us to provision new VMs. But, the fact is
> > only
> > >> 40% of the available CPU is utilized and Even in the Dashboard only
> > >> percentage calculation is showing false metric value, But Cpu usage
> > value
> > >> is showing accurate(800/2000 GHZ).
> > >>
> > >> In addition to that when we go to check the CPU status at Zones level
> we
> > >> are seeing the accurate CPU usage percentage in all Zones, Only we are
> > >> getting false usage percentage at dashboard level(which leads to fail
> > the
> > >> new deployments).
> > >>
> > >> - Our CCP version is 4.5.0
> > >> - Hypervisors are Xen 6.2 & 6.5
> > >>
> > >> Please help me to sort out this issue and also let me know if any
> > >> additional information needed.
> > >>
> > >>
> > >> Best Regards,
> > >> Anil.
> > >>
> >
> >
> >
> >
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