Return-Path: X-Original-To: apmail-cloudstack-dev-archive@www.apache.org Delivered-To: apmail-cloudstack-dev-archive@www.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id 5027819F5B for ; Fri, 8 Apr 2016 22:19:39 +0000 (UTC) Received: (qmail 80785 invoked by uid 500); 8 Apr 2016 22:19:38 -0000 Delivered-To: apmail-cloudstack-dev-archive@cloudstack.apache.org Received: (qmail 80729 invoked by uid 500); 8 Apr 2016 22:19:38 -0000 Mailing-List: contact dev-help@cloudstack.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: dev@cloudstack.apache.org Delivered-To: mailing list dev@cloudstack.apache.org Received: (qmail 80716 invoked by uid 99); 8 Apr 2016 22:19:38 -0000 Received: from pnap-us-west-generic-nat.apache.org (HELO spamd2-us-west.apache.org) (209.188.14.142) by apache.org (qpsmtpd/0.29) with ESMTP; Fri, 08 Apr 2016 22:19:38 +0000 Received: from localhost (localhost [127.0.0.1]) by spamd2-us-west.apache.org (ASF Mail Server at spamd2-us-west.apache.org) with ESMTP id 2E56D1A03E2 for ; Fri, 8 Apr 2016 22:19:38 +0000 (UTC) X-Virus-Scanned: Debian amavisd-new at spamd2-us-west.apache.org X-Spam-Flag: NO X-Spam-Score: 1.199 X-Spam-Level: * X-Spam-Status: No, score=1.199 tagged_above=-999 required=6.31 tests=[DKIM_SIGNED=0.1, DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, HEADER_FROM_DIFFERENT_DOMAINS=0.001, HTML_MESSAGE=2, RCVD_IN_DNSWL_LOW=-0.7, RCVD_IN_MSPIKE_H2=-0.001, SPF_PASS=-0.001] autolearn=disabled Authentication-Results: spamd2-us-west.apache.org (amavisd-new); dkim=pass (2048-bit key) header.d=gmail.com header.b=SqpPorUY; dkim=pass (1024-bit key) header.d=cloudops.com header.b=egvfwOl3 Received: from mx1-lw-us.apache.org ([10.40.0.8]) by localhost (spamd2-us-west.apache.org [10.40.0.9]) (amavisd-new, port 10024) with ESMTP id ISW30kwb9fkf for ; Fri, 8 Apr 2016 22:19:35 +0000 (UTC) Received: from mail-ob0-f176.google.com (mail-ob0-f176.google.com [209.85.214.176]) by mx1-lw-us.apache.org (ASF Mail Server at mx1-lw-us.apache.org) with ESMTPS id 3B16A5F56F for ; Fri, 8 Apr 2016 22:19:35 +0000 (UTC) Received: by mail-ob0-f176.google.com with SMTP id fp4so80630814obb.2 for ; Fri, 08 Apr 2016 15:19:35 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:sender:in-reply-to:references:date:message-id:subject :from:to; bh=Zhudhk/YRlQc73dpxcJy9ftUwQp28FAu5SahAyJi3jg=; b=SqpPorUYROCHwUKyLUuFM9aNzMSsFiL7z6Bgx1dKyJnksGGsXzx1Uh4ydFeo6FTl7/ KfVzDQbOxt5JxnaInRfD+PQh87fwNo67S2fqv+dfyIt2Q/R9owA2jw4FRX0utzwO7T1a oG0EivmX92ecapl2rIptnHbdN1qYAYwSFA8ssFTZes8Ec2SKV+8dnjkFJYZFQYYoRYix PW1GAo1iDyJQLFowXrrF1ViHrPcwqXiT3AHPEc7CZIEAutHB9tMDoB+QL0lw6Z5n9VU4 alPSve64RO2VSDtEfG9BgVf9vYR8jPLf1bz7ZZsFbLW8dwOlEzi3ljh7rGEsvVDdjoeb LZ8g== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=cloudops.com; s=google; h=mime-version:sender:in-reply-to:references:date:message-id:subject :from:to; bh=Zhudhk/YRlQc73dpxcJy9ftUwQp28FAu5SahAyJi3jg=; b=egvfwOl3VBsPReJRXm2Mu/o5HOyTU/yae+Cn7OkKRNge0Sun/OigJcqHWvEFk8BT2H Pxt3MueZJHS6B0PvrS0Q8g3oRpyRws3KUBaqXcghJo4kTQxy/FYQg2TlX70rHs0gthac Ag6/SpNHLDhnsqvsc8/ek6yu+rOpx8NvLkU4A= X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:sender:in-reply-to:references:date :message-id:subject:from:to; bh=Zhudhk/YRlQc73dpxcJy9ftUwQp28FAu5SahAyJi3jg=; b=It/ZDjwkd1RSH8GhzyTjWHODxg27GBPmbKlQFCh3fiSWxzclycbDNKKS6mrcV+UPHv I/E+HiAsZ7vnpsH5PYB1pQI2PsvprSwkw6g0Ybmy5ctrpLxWiFX93ZzJ74msBlH+guJQ Ri6C557tL5XIfwcvtqMuWcDA+38k1alH027ixp/oTj9PFNpN+yQ/sq2MXZE+SmJO7m5A Cw6MbHdiqBwZBFndaPIScYSpw7R9cSzxyVFY4RS39GCyiAnhIqgTfVe3M8NKh19Jqg+E yD8hGpgjliQbgYt6eARt8ZJFa6iTt55qELE1v7fTxwCAzFHuD1Nh6bkjIGuJqLGUz4+6 zVKw== X-Gm-Message-State: AD7BkJLPbE2NTvrG9McreQnnl8/PepPNX+QBL4pjm0YDiRqMjj/gLQPkGGvSnomczdD4RtrkMRNojvTEERhcUQ== MIME-Version: 1.0 X-Received: by 10.182.56.161 with SMTP id b1mr5268538obq.14.1460153974523; Fri, 08 Apr 2016 15:19:34 -0700 (PDT) Sender: williamstevens@gmail.com Received: by 10.202.200.11 with HTTP; Fri, 8 Apr 2016 15:19:34 -0700 (PDT) In-Reply-To: References: <57042DE7.3090901@gmail.com> Date: Fri, 8 Apr 2016 18:19:34 -0400 X-Google-Sender-Auth: 9aBhMeZ74GpjEB34DQuJ2zLHSnQ Message-ID: Subject: Re: [ACP Doctor] What is it? From: Will Stevens To: "dev@cloudstack.apache.org" Content-Type: multipart/alternative; boundary=001a11c2d760f80f4805300096ea --001a11c2d760f80f4805300096ea Content-Type: text/plain; charset=UTF-8 Thanks Eran. Historically this tool was freely available at http://ccpdoctor.com/. I am guessing that is no longer the case? Thanks for maintaining this tool, I have used it quite a bit in the past and it is a valuable tool for troubleshooting... *Will STEVENS* Lead Developer *CloudOps* *| *Cloud Solutions Experts 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 w cloudops.com *|* tw @CloudOps_ On Fri, Apr 8, 2016 at 6:10 PM, Eran Steiner wrote: > Hi Will, > > Accelerite customers get access to this tool as part of their support > agreement and there is no extra fee for it. > > Eran Steiner > Accelerite CloudPlatform Engineering > > -----Original Message----- > From: williamstevens@gmail.com [mailto:williamstevens@gmail.com] On > Behalf Of Will Stevens > Sent: Friday, April 08, 2016 3:03 PM > To: dev@cloudstack.apache.org > Subject: Re: [ACP Doctor] What is it? > > Thanks Eran. Can you clarify if the tool will remain freely available? > > *Will STEVENS* > Lead Developer > > *CloudOps* *| *Cloud Solutions Experts > 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 > w cloudops.com *|* tw @CloudOps_ > > On Fri, Apr 8, 2016 at 5:54 PM, Eran Steiner > wrote: > > > Hi, > > > > That's correct, ACPDoctor (CCPDoctor) is a proprietary tool developed > for > > helping Accelerite customers with ongoing CloudPlatform support. It is > > maintained by Accelerite engineering and Support and released frequently > > with ongoing troubleshooting and tuning suggestions. It is also used to > > automatically upload logs to Accelerite. > > > > I hope this helps. > > > > Eran Steiner > > Accelerite CloudPlatform Engineering > > > > -----Original Message----- > > From: Ian Rae [mailto:irae@cloudops.com] > > Sent: Wednesday, April 6, 2016 9:04 AM > > To: dev@cloudstack.apache.org > > Subject: Re: [ACP Doctor] What is it? > > > > I don't believe this is freely available, rather is a tool Citrix > > developed for helping troubleshoot CCP customer deployments. I would > > imagine that Accelerite owns this tool now and it is likely available if > > you are an ACP customer, but not necessarily for ACS users. > > > > Probably best for Accelerite to comment. > > > > On Tuesday, 5 April 2016, Will Stevens wrote: > > > > > It used to be CCP Doctor and it is not in ACS from my understanding. > > > It is a set of scripts that will do basic validation of a CloudStack > > > setup. It does things like verify the system VMs are running and the > > > connectivity is working between all of the systems. It also does some > > > checking to make sure the versions of software is correct and checks > > > some things in the DB as well. It also collects a whole crap ton of > > > logs and database dumps (i > > > think) and zips them up for easy transfer to support so they can get a > > > solid feel for your setup. > > > > > > It also has 'suggestions' for things you can do to fix different > > > aspects of your setup. Things like setting 'ulimit' to 'unlimited' > > > and will give you the command to run. It also lets you pass a 'fix' > > > flag and it will automagically make all the changes for you. I am too > > > paranoid to have actually used the fix flag because I was always using > > > this in production environments and I am a little too risk averse to > > > let a script do anything for me (unless I wrote it). > > > > > > Does that answer your question? It should be freely available and you > > > should be able to run it against ACS, so you should be able to try it > > > out... > > > > > > It is a pretty useful tool to be honest. Especially if you are > > > troubleshooting an environment you didn't setup. > > > > > > *Will STEVENS* > > > Lead Developer > > > > > > *CloudOps* *| *Cloud Solutions Experts > > > 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 w cloudops.com *|* tw > > > @CloudOps_ > > > > > > On Tue, Apr 5, 2016 at 5:28 PM, ilya > > > wrote: > > > > > > > Saw ACP Doctor in CCP release notes from Accelerite. > > > > > > > > Curious what it is, is it integrated into cloudstack or collection > > > > of shell scripts? > > > > > > > > Thanks > > > > ilya > > > > > > > > > > > > > -- > > Ian Rae > > CEO | PDG > > c: 514.944.4008 > > > > CloudOps | Cloud Infrastructure and Networking Solutions > www.cloudops.com > > | 420 rue Guy | Montreal | Canada | H3J 1S6 > > > > > > > > DISCLAIMER > > ========== > > This e-mail may contain privileged and confidential information which is > > the property of Accelerite, a Persistent Systems business. It is intended > > only for the use of the individual or entity to which it is addressed. If > > you are not the intended recipient, you are not authorized to read, > retain, > > copy, print, distribute or use this message. If you have received this > > communication in error, please notify the sender and delete all copies of > > this message. Accelerite, a Persistent Systems business does not accept > any > > liability for virus infected mails. > > > > > > DISCLAIMER > ========== > This e-mail may contain privileged and confidential information which is > the property of Accelerite, a Persistent Systems business. It is intended > only for the use of the individual or entity to which it is addressed. If > you are not the intended recipient, you are not authorized to read, retain, > copy, print, distribute or use this message. If you have received this > communication in error, please notify the sender and delete all copies of > this message. 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