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From Lianghwa Jou <lianghwa....@accelerite.com>
Subject RE: [ACP Doctor] What is it?
Date Fri, 08 Apr 2016 23:18:53 GMT
Hi,

ACPDoctor (was CCPDoctor) is a proprietary utility designed for CloudPlatform. Accelerite
technical support uses it for CloudPlatform installation, troubleshooting and customer issues.
We have removed the public link to avoid any confusion. 

Thanks,

Lianghwa

> -----Original Message-----
> From: Ian Rae [mailto:irae@cloudops.com]
> Sent: Thursday, April 07, 2016 4:35 AM
> To: dev@cloudstack.apache.org
> Subject: Re: [ACP Doctor] What is it?
> 
> I would wait to hear from Accelerite on their intentions. I am not sure why it
> is publicly accessible since it was a tool for Citrix CCP support.
> 
> Agreed on the value of such tools. We should add that as a topic for Collab
> Montreal.
> 
> On Thursday, 7 April 2016, Erik Weber <terbolous@gmail.com> wrote:
> 
> > I downloaded it, but I believe the license restricts me from
> > redistributing it.
> >
> > There's not a whole lot of stuff it does, here is a screenshot of the
> > help [1] I tried passing '--tune' and '--troubleshoot', but it didn't
> > do anything besides creating a rather empty log
> >
> > That said, I believe there is a use case for such tooling to help
> > users tune, troubleshoot and manage their CloudStack installations.
> >
> > [1]
> >
> > https://www.dropbox.com/s/9jskksl5dcjn7v9/Screenshot%202016-04-
> 07%2012
> > .02.38.png?dl=0
> >
> >
> > --
> > Erik
> >
> > On Thu, Apr 7, 2016 at 10:23 AM, Daan Hoogland
> > <daan.hoogland@gmail.com <javascript:;>>
> > wrote:
> >
> > > except that there is no link on that page to the scripts
> > >
> > > On Thu, Apr 7, 2016 at 6:32 AM, ilya <ilya.mailing.lists@gmail.com
> > <javascript:;>> wrote:
> > >
> > > > Wow, a whole one page site dedicated to this endeavor :)
> > > >
> > > > On 4/6/16 9:22 PM, Will Stevens wrote:
> > > > > FYI, It does still seem to be freely available:
> > http://ccpdoctor.com/
> > > > >
> > > > > *Will STEVENS*
> > > > > Lead Developer
> > > > >
> > > > > *CloudOps* *| *Cloud Solutions Experts
> > > > > 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 w cloudops.com
> > > > > *|* tw @CloudOps_
> > > > >
> > > > > On Thu, Apr 7, 2016 at 12:11 AM, ilya
> > > > > <ilya.mailing.lists@gmail.com
> > <javascript:;>>
> > > > wrote:
> > > > >
> > > > >> Thanks for explanation Ian and Will.
> > > > >>
> > > > >> Much appreciated.
> > > > >>
> > > > >> On 4/5/16 8:33 PM, Ian Rae wrote:
> > > > >>> I don't believe this is freely available, rather is a tool
> > > > >>> Citrix
> > > > >> developed
> > > > >>> for helping troubleshoot CCP customer deployments. I would
> > > > >>> imagine
> > > that
> > > > >>> Accelerite owns this tool now and it is likely available
if
> > > > >>> you are
> > > an
> > > > >> ACP
> > > > >>> customer, but not necessarily for ACS users.
> > > > >>>
> > > > >>> Probably best for Accelerite to comment.
> > > > >>>
> > > > >>> On Tuesday, 5 April 2016, Will Stevens <wstevens@cloudops.com
> > <javascript:;>>
> > > wrote:
> > > > >>>
> > > > >>>> It used to be CCP Doctor and it is not in ACS from my
> > understanding.
> > > > >> It is
> > > > >>>> a set of scripts that will do basic validation of a
> > > > >>>> CloudStack
> > > setup.
> > > > >> It
> > > > >>>> does things like verify the system VMs are running and
the
> > > > connectivity
> > > > >> is
> > > > >>>> working between all of the systems.  It also does some
> > > > >>>> checking to
> > > > make
> > > > >>>> sure the versions of software is correct and checks some
> > > > >>>> things in
> > > the
> > > > >> DB
> > > > >>>> as well.  It also collects a whole crap ton of logs and
> > > > >>>> database
> > > dumps
> > > > >> (i
> > > > >>>> think) and zips them up for easy transfer to support
so they
> > > > >>>> can
> > > get a
> > > > >>>> solid feel for your setup.
> > > > >>>>
> > > > >>>> It also has 'suggestions' for things you can do to fix
> > > > >>>> different
> > > > >> aspects of
> > > > >>>> your setup.  Things like setting 'ulimit' to 'unlimited'
and
> > > > >>>> will
> > > give
> > > > >> you
> > > > >>>> the command to run.  It also lets you pass a 'fix' flag
and
> > > > >>>> it
> > will
> > > > >>>> automagically make all the changes for you.  I am too
> > > > >>>> paranoid to
> > > have
> > > > >>>> actually used the fix flag because I was always using
this in
> > > > production
> > > > >>>> environments and I am a little too risk averse to let
a
> > > > >>>> script do
> > > > >> anything
> > > > >>>> for me (unless I wrote it).
> > > > >>>>
> > > > >>>> Does that answer your question?  It should be freely
> > > > >>>> available and
> > > you
> > > > >>>> should be able to run it against ACS, so you should be
able
> > > > >>>> to try
> > > it
> > > > >>>> out...
> > > > >>>>
> > > > >>>> It is a pretty useful tool to be honest.  Especially
if you
> > > > >>>> are troubleshooting an environment you didn't setup.
> > > > >>>>
> > > > >>>> *Will STEVENS*
> > > > >>>> Lead Developer
> > > > >>>>
> > > > >>>> *CloudOps* *| *Cloud Solutions Experts
> > > > >>>> 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 w
> > > > >>>> cloudops.com *|* tw @CloudOps_
> > > > >>>>
> > > > >>>> On Tue, Apr 5, 2016 at 5:28 PM, ilya <
> > ilya.mailing.lists@gmail.com <javascript:;>
> > > > >>>> <javascript:;>> wrote:
> > > > >>>>
> > > > >>>>> Saw ACP Doctor in CCP release notes from Accelerite.
> > > > >>>>>
> > > > >>>>> Curious what it is, is it integrated into cloudstack
or
> > collection
> > > of
> > > > >>>>> shell scripts?
> > > > >>>>>
> > > > >>>>> Thanks
> > > > >>>>> ilya
> > > > >>>>>
> > > > >>>>
> > > > >>>
> > > > >>>
> > > > >>
> > > > >
> > > >
> > >
> > >
> > >
> > > --
> > > Daan
> > >
> >
> 
> 
> --
> Ian Rae
> CEO | PDG
> c: 514.944.4008
> 
> CloudOps | Cloud Infrastructure and Networking Solutions
> www.cloudops.com | 420 rue Guy | Montreal | Canada | H3J 1S6



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