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From Eran Steiner <eran.stei...@accelerite.com>
Subject RE: [ACP Doctor] What is it?
Date Fri, 08 Apr 2016 22:10:27 GMT
Hi Will, 

Accelerite customers get access to this tool as part of their support agreement and there
is no extra fee for it.

Eran Steiner
Accelerite CloudPlatform Engineering

-----Original Message-----
From: williamstevens@gmail.com [mailto:williamstevens@gmail.com] On Behalf Of Will Stevens
Sent: Friday, April 08, 2016 3:03 PM
To: dev@cloudstack.apache.org
Subject: Re: [ACP Doctor] What is it?

Thanks Eran.  Can you clarify if the tool will remain freely available?

*Will STEVENS*
Lead Developer

*CloudOps* *| *Cloud Solutions Experts
420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6
w cloudops.com *|* tw @CloudOps_

On Fri, Apr 8, 2016 at 5:54 PM, Eran Steiner <eran.steiner@accelerite.com>
wrote:

> Hi,
>
> That's correct,  ACPDoctor (CCPDoctor) is a proprietary tool developed for
> helping Accelerite customers with ongoing CloudPlatform support. It is
> maintained by Accelerite engineering and Support and released frequently
> with ongoing troubleshooting and tuning suggestions. It is also used to
> automatically upload logs to Accelerite.
>
> I hope this helps.
>
> Eran Steiner
> Accelerite CloudPlatform Engineering
>
> -----Original Message-----
> From: Ian Rae [mailto:irae@cloudops.com]
> Sent: Wednesday, April 6, 2016 9:04 AM
> To: dev@cloudstack.apache.org
> Subject: Re: [ACP Doctor] What is it?
>
> I don't believe this is freely available, rather is a tool Citrix
> developed for helping troubleshoot CCP customer deployments. I would
> imagine that Accelerite owns this tool now and it is likely available if
> you are an ACP customer, but not necessarily for ACS users.
>
> Probably best for Accelerite to comment.
>
> On Tuesday, 5 April 2016, Will Stevens <wstevens@cloudops.com> wrote:
>
> > It used to be CCP Doctor and it is not in ACS from my understanding.
> > It is a set of scripts that will do basic validation of a CloudStack
> > setup.  It does things like verify the system VMs are running and the
> > connectivity is working between all of the systems.  It also does some
> > checking to make sure the versions of software is correct and checks
> > some things in the DB as well.  It also collects a whole crap ton of
> > logs and database dumps (i
> > think) and zips them up for easy transfer to support so they can get a
> > solid feel for your setup.
> >
> > It also has 'suggestions' for things you can do to fix different
> > aspects of your setup.  Things like setting 'ulimit' to 'unlimited'
> > and will give you the command to run.  It also lets you pass a 'fix'
> > flag and it will automagically make all the changes for you.  I am too
> > paranoid to have actually used the fix flag because I was always using
> > this in production environments and I am a little too risk averse to
> > let a script do anything for me (unless I wrote it).
> >
> > Does that answer your question?  It should be freely available and you
> > should be able to run it against ACS, so you should be able to try it
> > out...
> >
> > It is a pretty useful tool to be honest.  Especially if you are
> > troubleshooting an environment you didn't setup.
> >
> > *Will STEVENS*
> > Lead Developer
> >
> > *CloudOps* *| *Cloud Solutions Experts
> > 420 rue Guy *|* Montreal *|* Quebec *|* H3J 1S6 w cloudops.com *|* tw
> > @CloudOps_
> >
> > On Tue, Apr 5, 2016 at 5:28 PM, ilya <ilya.mailing.lists@gmail.com
> > <javascript:;>> wrote:
> >
> > > Saw ACP Doctor in CCP release notes from Accelerite.
> > >
> > > Curious what it is, is it integrated into cloudstack or collection
> > > of shell scripts?
> > >
> > > Thanks
> > > ilya
> > >
> >
>
>
> --
> Ian Rae
> CEO | PDG
> c: 514.944.4008
>
> CloudOps | Cloud Infrastructure and Networking Solutions www.cloudops.com
> | 420 rue Guy | Montreal | Canada | H3J 1S6
>
>
>
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>



DISCLAIMER
==========
This e-mail may contain privileged and confidential information which is the property of Accelerite,
a Persistent Systems business. It is intended only for the use of the individual or entity
to which it is addressed. If you are not the intended recipient, you are not authorized to
read, retain, copy, print, distribute or use this message. If you have received this communication
in error, please notify the sender and delete all copies of this message. Accelerite, a Persistent
Systems business does not accept any liability for virus infected mails.
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