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From ilya <>
Subject Re: Unable to mount Secondary Storage on SSVM
Date Sat, 09 May 2015 20:46:28 GMT
Make sure that management network/range of IPs that VM and Storage 
Network (if you have one), is whitelisted as NFS access clients on the 

If that fails, try also adding public ip range to see if that helps - as 
a test.

On 5/8/15 6:50 AM, Andrei Mikhailovsky wrote:
> Srini,
> you need to make sure the nfs server is configured properly to allow access from SSVM,
as you can see, the access is denied. please check that the nfs server supports the same protocol
version as ssvm is requesting. Most likely, it's nfs v3.
> Check logs on the nfs server to verify why it is denying access.
> Once this is fixed, you should be good to go.
> Andrei
> ----- Original Message -----
> From: "srinivas niddapu" <>
> To: "Rohit Yadav" <>,
> Cc:
> Sent: Friday, 8 May, 2015 2:03:10 PM
> Subject: RE: Unable to mount Secondary Storage on SSVM
> Appreciated info Rohit.
> As we verified our NFS storage there is no permission restrictions (* FULL ACCESS).
> Validated the same NFS share on the Cloud Stack Hypervisors, already mounted and data
> We try to mount the NFS volume in the SSVM manually but its throwing error. Unable to
> "mount.nfs: access denied by server while mounting"
> While restoring snapshot in the CloudStack UI getting below error.
> Status
> Failed to create GetRootDir
for nfs:// failed due to
Unable to mount at /mnt/SecStorage/1c7f122c-e72e-3daa-a54a-3693b89d4015
due to mount.nfs: access denied by server while mounting
at at$AgentRequestHandler.doTask(
at at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$ at
> Any suggestions.
> Thanks,
> Srini.
> -----Original Message-----
> From: Rohit Yadav []
> Sent: Friday, May 08, 2015 5:57 PM
> To:
> Cc:; srinivas niddapu
> Subject: Re: Unable to mount Secondary Storage on SSVM
>> On 08-May-2015, at 2:05 pm, anil lakineni <>
>> and this Secondary Storage path is mounting and working with all other
>> servers except with SSVM.. Getting error  "mount.nfs: access denied by
>> server while mounting xx.xx.xx.xx:/xxxx"
> Check your nfs exports file and do a chmod 777 on the mount points, such as /export/secondary
or /export/primary.
> Regards,
> Rohit Yadav
> Software Architect, ShapeBlue
> M. +91 88 262 30892 |
> Blog: | Twitter: @_bhaisaab
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