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From William Jiang <William.Ji...@mindgeek.com>
Subject RE: CS4.1+xenserver 6.1 snapshot error
Date Thu, 16 Jan 2014 20:02:28 GMT
Hello Chandan,
The logs as following, any suggestions?

Great thanks,
William

###################################################################################################################################
2014-01-16 06:18:14,775 WARN  [xen.resource.CitrixResourceBase] (DirectAgent-194:null) Task
failed! Task record:                 uuid: f390af0e-32a9-aea7-c35d-d7aa15c4f163
           nameLabel: Async.VDI.copy
     nameDescription:
   allowedOperations: []
   currentOperations: {}
             created: Thu Jan 16 06:18:12 EST 2014
            finished: Thu Jan 16 06:18:13 EST 2014
              status: failure
          residentOn: com.xensource.xenapi.Host@112cfb01
            progress: 1.0
                type: <none/>
              result:
           errorInfo: [SR_BACKEND_FAILURE_78, , VDI Creation failed [opterr=error 28]]
         otherConfig: {}
           subtaskOf: com.xensource.xenapi.Task@aaf13f6f
            subtasks: []
##########################################################################################################################################



-----Original Message-----
From: Chandan Purushothama [mailto:Chandan.Purushothama@citrix.com]
Sent: January-16-14 2:21 PM
To: dev@cloudstack.apache.org
Subject: RE: CS4.1+xenserver 6.1 snapshot error

Hello Willam,

The logs that you posted doesn’t contain information about why BackupSnapshot failed. From
the grep information, I can only see the following line in the logs

"The result for com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshot Failed due to
Task failed! Task record: uuid: f390af0e-32a9-aea7-c35d-d7aa15c4f163"

Can you look in the logs for information after this line which might tell you, the reason
why BackupSnapshot Failed. You will have to change your grep filter,

Thank you,
Chandan.

-----Original Message-----
From: William Jiang [mailto:William.Jiang@mindgeek.com]
Sent: Thursday, January 16, 2014 9:23 AM
To: dev@cloudstack.apache.org
Cc: William Jiang
Subject: CS4.1+xenserver 6.1 snapshot error

Hi Guys,
I have issues of snapshot on some vms, I using cloudstack 4.1 and xenserver 6.1.
The following are the error logs, any ideas or suggestions will be great appreciated.
Any other question, if I want clean the error snapshot, how can I achieve it? As I try to
clean it in Cloudstack management UI, but after refresh, it still there.

Great thanks,
William


###########################################Cloudstack management server log##############################################################################
[root@mgt-cld ~]# less /var/log/cloudstack/management/management-server.log |grep "Job-Executor-62:job-3754"
2014-01-16 06:16:19,450 DEBUG [cloud.async.AsyncJobManagerImpl] (Job-Executor-62:job-3754)
Executing org.apache.cloudstack.api.command.user.snapshot.CreateSnapshotCmd for job-3754
2014-01-16 06:16:19,455 DEBUG [cloud.user.AccountManagerImpl] (Job-Executor-62:job-3754) Access
to Acct[5-PrjAcct-Tubes-1] granted to Acct[5-PrjAcct-Tubes-1] by DomainChecker_EnhancerByCloudStack_f81f8595
2014-01-16 06:16:19,477 DEBUG [cloud.user.AccountManagerImpl] (Job-Executor-62:job-3754) Access
to Vol[82|vm=63|DATADISK] granted to Acct[5-PrjAcct-Tubes-1] by DomainChecker_EnhancerByCloudStack_f81f8595
2014-01-16 06:16:19,481 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
Failed to update snapshot state due to Unable to transition to a new state from Creating via
CreateRequested
2014-01-16 06:16:19,511 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396163:
Sending  { Cmd , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 100011, [{"ManageSnapshotCommand":{"_commandSwitch":"-c","_volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","_pool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"_snapshotName":"vm111_DATA-63_20140116111619","_snapshotId":1525,"_vmName":"i-5-63-VM","wait":0}}]
}
2014-01-16 06:16:19,512 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396163:
Executing:  { Cmd , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 100011, [{"ManageSnapshotCommand":{"_commandSwitch":"-c","_volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","_pool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"_snapshotName":"vm111_DATA-63_20140116111619","_snapshotId":1525,"_vmName":"i-5-63-VM","wait":0}}]
}
2014-01-16 06:17:52,373 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396163:
Received:  { Ans: , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 10, { ManageSnapshotAnswer
} }
2014-01-16 06:17:52,391 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396168:
Sending  { Cmd , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:17:52,391 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396168:
Executing:  { Cmd , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:18:17,228 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 4-823396168:
Received:  { Ans: , MgmtId: 110492071566, via: 4, Ver: v1, Flags: 10, { BackupSnapshotAnswer
} }
2014-01-16 06:18:17,228 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
The result for com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshot Failed due to Task
failed! Task record:                 uuid: f390af0e-32a9-aea7-c35d-d7aa15c4f163
2014-01-16 06:20:17,228 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
Retrying...
2014-01-16 06:20:17,230 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 1-733415213:
Sending  { Cmd , MgmtId: 110492071566, via: 1, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:20:17,231 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 1-733415213:
Executing:  { Cmd , MgmtId: 110492071566, via: 1, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:20:46,127 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 1-733415213:
Received:  { Ans: , MgmtId: 110492071566, via: 1, Ver: v1, Flags: 10, { BackupSnapshotAnswer
} }
2014-01-16 06:20:46,127 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
The result for com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshot Failed due to Task
failed! Task record:                 uuid: a81edf2f-0889-fedd-ebe6-a46502591e52
2014-01-16 06:22:46,127 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
Retrying...
2014-01-16 06:22:46,130 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 112-1384318777:
Sending  { Cmd , MgmtId: 110492071566, via: 112, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:22:46,130 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 112-1384318777:
Executing:  { Cmd , MgmtId: 110492071566, via: 112, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:23:09,309 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 112-1384318777:
Received:  { Ans: , MgmtId: 110492071566, via: 112, Ver: v1, Flags: 10, { BackupSnapshotAnswer
} }
2014-01-16 06:23:09,309 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
The result for com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshot Failed due to Task
failed! Task record:                 uuid: 217d8761-ff27-aca6-eb7f-511e9d67342c
2014-01-16 06:25:09,309 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
Retrying...
2014-01-16 06:25:09,312 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 116-479725007:
Sending  { Cmd , MgmtId: 110492071566, via: 116, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:25:09,313 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 116-479725007:
Executing:  { Cmd , MgmtId: 110492071566, via: 116, Ver: v1, Flags: 100011, [{"BackupSnapshotCommand":{"isVolumeInactive":false,"vmName":"i-5-63-VM","snapshotId":1525,"primaryStoragePoolNameLabel":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","primaryPool":{"id":202,"uuid":"2865ed4f-e8da-31f2-9353-c0abd93d8aba","host":"10.3.34.5","path":"/iqn.2001-05.com.equallogic:0-1cb196-305b0190a-84600000019511bd-cloudstackprimary/0","port":3260,"type":"IscsiLUN"},"snapshotUuid":"f8af702e-dae8-4ffd-ab29-4f4255e160ff","snapshotName":"vm111_DATA-63_20140116111619","secondaryStorageUrl":"nfs://mgt-cld.na.manwin.local/home/secondary","dcId":1,"accountId":5,"volumeId":82,"volumePath":"59eb6fcc-6e44-428d-8db5-f602384a4141","wait":21600}}]
}
2014-01-16 06:25:33,440 DEBUG [agent.transport.Request] (Job-Executor-62:job-3754) Seq 116-479725007:
Received:  { Ans: , MgmtId: 110492071566, via: 116, Ver: v1, Flags: 10, { BackupSnapshotAnswer
} }
2014-01-16 06:25:33,440 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
The result for com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshot Failed due to Task
failed! Task record:                 uuid: 2bed03a7-50aa-c821-9fe2-a27cd53ae333
2014-01-16 06:27:33,440 DEBUG [storage.snapshot.SnapshotManagerImpl] (Job-Executor-62:job-3754)
Retrying...
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