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From Indra Pramana <in...@sg.or.id>
Subject Unable to create instance after upgrading to CloudStack 4.2.0
Date Tue, 01 Oct 2013 16:49:39 GMT
Dear all,

I am having problems of unable to create new instances after upgrading to
4.2.0. The error message is:

Failed to increment resource count of type primary_storage for account id=2

Excerpt from management-server.log:

====
2013-10-02 00:40:57,770 DEBUG [cloud.api.ApiServlet]
(catalina-exec-15:null) ===START===  -- GET
command=queryAsyncJobResult&jobId=183063da-fb08-425b-8057-157e33320674&response=json&sessionkey=VEyky3f1rsQVfLVs9pGg2sXh60o%3D&_=1380645646739
2013-10-02 00:40:57,785 DEBUG [cloud.api.ApiDispatcher]
(catalina-exec-16:null) InfrastructureEntity name
is:com.cloud.offering.ServiceOffering
2013-10-02 00:40:57,791 DEBUG [cloud.api.ApiDispatcher]
(catalina-exec-16:null) ControlledEntity name
is:com.cloud.template.VirtualMachineTemplate
2013-10-02 00:40:57,795 DEBUG [cloud.api.ApiDispatcher]
(catalina-exec-16:null) ControlledEntity name is:com.cloud.network.Network
2013-10-02 00:40:57,798 DEBUG [cloud.api.ApiDispatcher]
(catalina-exec-16:null) InfrastructureEntity name
is:com.cloud.offering.DiskOffering
2013-10-02 00:40:57,813 DEBUG [cloud.network.NetworkModelImpl]
(catalina-exec-16:null) Service SecurityGroup is not supported in the
network id=238
2013-10-02 00:40:57,828 DEBUG [cloud.api.ApiServlet]
(catalina-exec-15:null) ===END===  -- GET
command=queryAsyncJobResult&jobId=183063da-fb08-425b-8057-157e33320674&response=json&sessionkey=VEyky3f1rsQVfLVs9pGg2sXh60o%3D&_=1380645646739
2013-10-02 00:40:57,867 DEBUG [cloud.vm.UserVmManagerImpl]
(catalina-exec-16:null) Allocating in the DB for vm
2013-10-02 00:40:57,887 DEBUG [cloud.vm.VirtualMachineManagerImpl]
(catalina-exec-16:null) Allocating entries for VM: VM[User|Test-Upgrade-420]
2013-10-02 00:40:57,888 DEBUG [cloud.vm.VirtualMachineManagerImpl]
(catalina-exec-16:null) Allocating nics for VM[User|Test-Upgrade-420]
2013-10-02 00:40:57,889 DEBUG [cloud.network.NetworkManagerImpl]
(catalina-exec-16:null) Allocating nic for vm VM[User|Test-Upgrade-420] in
network Ntwk[238|Guest|7] with requested profile
NicProfile[0-0-null-null-null
2013-10-02 00:40:57,909 DEBUG [cloud.network.NetworkModelImpl]
(catalina-exec-16:null) Service SecurityGroup is not supported in the
network id=238
2013-10-02 00:40:57,911 DEBUG [cloud.vm.VirtualMachineManagerImpl]
(catalina-exec-16:null) Allocating disks for VM[User|Test-Upgrade-420]
2013-10-02 00:40:57,930 ERROR
[cloud.resourcelimit.ResourceLimitManagerImpl] (catalina-exec-16:null)
Failed to update resource count for account id=2
2013-10-02 00:40:57,931 DEBUG [db.Transaction.Transaction]
(catalina-exec-16:null) Rolling back the transaction: Time = 74 Name =
createVirtualMachine; called by
-Transaction.rollback:898-Transaction.removeUpTo:841-Transaction.close:665-TransactionContextBuilder.interceptComplete:56-ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept:131-ResourceLimitManagerImpl.incrementResourceCount:238-VolumeManagerImpl.allocateTemplatedVolume:1477-VirtualMachineManagerImpl.allocate:386-ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept:125-CloudOrchestrator.createVirtualMachine:214-UserVmManagerImpl.createVirtualMachine:2867-ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept:125
2013-10-02 00:40:57,978 ERROR [cloud.api.ApiServer] (catalina-exec-16:null)
unhandled exception executing api command: deployVirtualMachine
com.cloud.utils.exception.CloudRuntimeException: Failed to increment
resource count of type primary_storage for account id=2
====

Looking forward to your reply, thank you.

Cheers.

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