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From Daan Hoogland <daan.hoogl...@gmail.com>
Subject Re: we like dev better then users :(
Date Thu, 01 Aug 2013 21:10:50 GMT
Alex, what do you mean by tag? Most of what I did is my personal
judgement, hardly any automation involved.

I hope we can give some folow up to this. I think the dev report is
useful. The users report is less useful however. I am lagging a week
behind. In most cases people would have answered if they had the
time/knowledge earlier.

What worries me most is the tone I see in messages on the users list.
I report only on messages that are not answered at all. Some others I
happened to stumble upon are polemic rants. Of course these are not
the 'average' users that will go to a dev list first, before tone down
their mails.

I do not know if we are equipped to handle this properly. One thing I
can do is find an earlier moment next week to make my report.

regards,
Daan


On Thu, Aug 1, 2013 at 7:24 PM, Kelcey Jamison Damage <kelcey@bbits.ca> wrote:
> You can always send them over to IRC where I am. Usually it's easier to handle support
in real-time.
>
> ----- Original Message -----
> From: "Alex Huang" <Alex.Huang@citrix.com>
> To: dev@cloudstack.apache.org
> Sent: Thursday, August 1, 2013 10:15:08 AM
> Subject: RE: we like dev better then users :(
>
> Daan,
>
> This is a great service you're providing to the community!  I will go to my management
and see if we can lend some support in terms of following up on your list.  Do you want to
tag it so if I do get some resources, we have an easy way to filter in your report?
>
> --Alex
>
>> -----Original Message-----
>> From: Daan Hoogland [mailto:daan.hoogland@gmail.com]
>> Sent: Thursday, August 1, 2013 6:41 AM
>> To: dev
>> Subject: Re: we like dev better then users :(
>>
>> Wido, I am not urging you or anybody to keep better track of this. It is a
>> marketing issue. That is the only point I am trying to make. I am notorious at
>> not reading user lists ever, myself.
>>
>> DaanOps
>>
>> On Thu, Aug 1, 2013 at 3:36 PM, Wido den Hollander <wido@widodh.nl>
>> wrote:
>> > On 08/01/2013 03:31 PM, Daan Hoogland wrote:
>> >>
>> >> I think the following list speaks for itself
>> >>
>> >
>> > Although it's really good that you point this out I took the following
>> > decision for myself: I contribute to the project by resolving bugs and
>> > writing new features.
>> >
>> > In my case my colleague (Lennert) is subscribed to the users list and
>> > he watches that and sometimes asks me to look to something.
>> >
>> > For me it's not doable to keep track of both the users and dev list
>> > and work on $dayjob
>> >
>> > It's about shifting priorities and for me the dev list (which is hard
>> > enough) is my main priority.
>> >
>> > Wido
>> >
>> >
>> >> http://markmail.org/message/ap42zplnpenniqtd can't create VM after
>> >> upgrade from 3.0.2 to 4,1. Error Code: 533 Error text: Unable to
>> >> create a deploymentfor VM by William Jiang
>> >> http://markmail.org/message/wxe6oktgtxtvg6uk Setting up networking
>> on
>> >> single machine by Philip Andrews
>> >> http://markmail.org/message/lrenopzjshkzfxbe MuleSoft by Len
>> >> Bellemore http://markmail.org/message/vicznsksl5k33uby VPC Issue with
>> >> CS 4.1/KVM/Openvswitch by Dinu Arateanu
>> >> http://markmail.org/message/nqw3abaplbzgutwz AMI Import questions
>> by
>> >> Carlos Reategui http://markmail.org/message/ny7wi4hpufe6j7wb
>> windows
>> >> vm lost static ip config after xe-tools upgrade from 6.0.2 to 6.1 by
>> >> William Jiang http://markmail.org/message/camfk7jrekuzy2ge Cloud
>> >> capacity by Jerry Jiang http://markmail.org/message/apnzuex65qcijegl
>> >> vms hang in expunged state by Valery Ciareszka
>> >> http://markmail.org/message/apkldlvxvq2u2yvm few orphan disk on
>> >> primary storage (CS v3) by Pierre Benard
>> >> http://markmail.org/message/to5zyb3k6z6hd3sg ESXI support by Chitra
>> >> Manjunath http://markmail.org/message/23ga4bseph6ruh4x
>> >> ClassCastException for Virtual Routers in Zones using Adv Networking
>> >> by Boyer, Marc
>> >>
>> >> regards,
>> >> Daan
>> >>
>> >

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