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From Nicolas Raoul <nicolas.raoul.li...@gmail.com>
Subject Re: JIRA error, bugs can not be reported
Date Thu, 22 Oct 2015 11:19:41 GMT
After investigation, Florian has found the problem:

The dropdown initially only contains actions that will fail if you are not
an admin. So, normal users should at first stay away from the dropdown and
just click on the left part of the "Create" button. This opens the usual
bug report dialog.

Screencast for reference: https://youtu.be/gq6jsM6TPJA
Usually, button dropdowns contain at least the same action as the button
itself, but it is not set up this way here. I hope not too many people give
up on reporting bugs, but I guess we will never know.

Thanks a lot Florian for figuring this out!
Nicolas Raoul
Aegif

On Thu, Oct 22, 2015 at 4:42 PM, Nicolas Raoul <
nicolas.raoul.lists@gmail.com> wrote:

> Hello Florian,
>
> Sorry, here is the screenshot hosted externally:
> http://i.imgur.com/2YMkQy4.png
>
> I guess high-level people have the "permission to Schedule Issues".
> As an entry-level user I don't have it unfortunately.
>
> Have a great day!
> Nicolas Raoul
> Aegif
>
> On Thu, Oct 22, 2015 at 4:26 PM, Florian Müller <fmui@apache.org> wrote:
>
>> Hi Nicolas,
>>
>> Attachments (screenshots) are not delivered to this mailing list. So, we
>> can't see the error message that you have attached.
>> I've tried creating a JIRA issue and it worked. I cannot reproduce your
>> problem.
>>
>>
>> - Florian
>>
>>
>> Hello all,
>>>
>>> Let's say I want to report a bug about OpenCMIS:
>>>
>>> 1. I go to https://chemistry.apache.org/java/opencmis.html [1]
>>> 2. I click "Issue Tracking", which directs me to
>>> https://issues.apache.org/jira/browse/CMIS [2]
>>>
>>> 3. I check that I am correctly logged into JIRA (as Nicolas Raoul)
>>> 4. I click "Create" and "Bug"
>>>
>>> 5. I fill all details of the bug
>>>
>>> 6. I finally click "Create"
>>>
>>> 7. I get this error:
>>>
>>> ​
>>>
>>> So, yes, I must fill the Due Date, but I am not allowed to, so I can't
>>> report bugs.
>>>
>>> I guess everyone is facing the same problem. That's probably why zero
>>> bugs have been reported in the last 3 weeks.
>>>
>>> Cheers!
>>>
>>> Nicolas Raoul
>>>
>>> Aegif
>>>
>>>
>>> Links:
>>> ------
>>> [1] https://chemistry.apache.org/java/opencmis.html
>>> [2] https://issues.apache.org/jira/browse/CMIS
>>>
>>
>>
>

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