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From sjcorbett <>
Subject [GitHub] incubator-brooklyn pull request: Ports @aledsage's Troubleshooting...
Date Thu, 09 Jul 2015 14:28:34 GMT
Github user sjcorbett commented on a diff in the pull request:
    --- Diff: docs/guide/dev/tips/ ---
    @@ -0,0 +1,141 @@
    +layout: website-normal
    +title: Troubleshooting Server Connectivity Issues in the Cloud
    +toc: /guide/toc.json
    +A common problem when setting up an application in the cloud is getting the basic connectivity
right - how
    +do I get my service (e.g. a TCP host:port) publicly accessible over the internet.
    +This varies a lot - e.g. is the VM public or in a private network, is the service only
accessible through
    +a load balancer, should the service be globally reachable or only to a particular CIDR.
    +This blog post gives some general tips for debugging connectivity issues, which are applicable
to a 
    +range of different service types. Choose those that are appropriate for your use-case.
    +## VM reachable
    +If the VM is supposed to be accessible directly (e.g. from the public internet, or if
in a private network
    +then from a jump host)...
    +### ping
    +Can you `ping` the VM from the machine you are trying to reach it from.
    +However, ping is over ICMP. If the VM is unreachable, it could be that the firewall forbids
ICMP but still
    +lets TCP traffic through).
    +### telnet to TCP port
    +You can check if a given TCP port is reachable and listening using `telnet <host>
<port>`, such as
    +`telnet 80`, which gives output like:
    +    Trying
    +    Connected to
    +    Escape character is '^]'.
    +If this is very slow to respond, it can be caused by a firewall blocking access. If it
is fast, it could
    +be that the server is just not listening on that port.
    +### DNS and routing
    +If using a hostname rather than IP, then is it resolving to a sensible IP?
    +Is the route to the server sensible? (e.g. one can hit problems with proxy servers in
a corporate
    +network, or ISPs returning a default result for unknown hosts).
    +The following commands can be useful:
    +* `host` is a DNS lookup utility. e.g. `host`.
    +* `dig` stands for “domain information groper”. e.g. `dig`.
    +* `traceroute` prints the route that packets take to a network host. e.g. `traceroute`.
    +## Service is listening
    +### Service responds
    +Try connecting to the service from the VM iteslf. For example, `curl http://localhost:8080`
for a
    --- End diff --

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