bloodhound-user mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From Ryan J Ollos <rjol...@apache.org>
Subject Re: FW: Creating tickets
Date Thu, 22 Jan 2015 21:20:44 GMT
On Tue, Jan 20, 2015 at 4:46 AM, Sharif Uddin <Sharif.Uddin@spectrumasa.com>
wrote:

>
>
> Hello
>
>
>
>
>
> I think I sent it to wrong list before.
>
>
>
>
>
> I have created multiple products. See screenshot
>
>
>
>
>
>
>
> If I try to create a ticket for one of these products I get an error
>
>
>
> 2015-01-20 12:36:48,180 Trac[main] ERROR: Exception caught while
> post-processing request:
>
> Traceback (most recent call last):
>
>   File "/opt/html/bloodhound/trac/trac/web/main.py", line 243, in dispatch
>
>     self._post_process_request(req)
>
>   File "/opt/html/bloodhound/trac/trac/web/main.py", line 340, in
> _post_process_request
>
>     f.post_process_request(req, *(None,)*extra_arg_count)
>
>   File
> "/opt/html/bloodhound/installer/bloodhound/lib/python2.6/site-packages/bhrelations/web_ui.py",
> line 158, in post_process_request
>
>     ticket = data['ticket']
>
> TypeError: 'NoneType' object is unsubscriptable
>
> 2015-01-20 12:36:48,180 Trac[main] WARNING: [172.16.0.85] HTTPNotFound:
> 404 Invalid ticket number (Ticket 7 does no
>
>
>
>
>
>
>
>
>
>
>
>
>
> However when I click on tickets I see the following
>
>
>
>
>
>
>
>
>
> Seems like the error message is misleading.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Also if I click on “new ticket” then change the product type it redirects
> me to wiki page. I then have to click on “new ticket” again.
>

Thanks for reporting the redirect issue. Could you create a ticket for this
item? I searched the issue tracker and did not find a ticket, though I seem
to remember the issue having been raised at one time or another.



>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Have to click new ticket again
>
>
>
>
>
>
>
>
>
>
>
> Sharif Uddin
> *Development/Support Engineer*
> -------------------
>
> *Spectrum Geo Ltd*
> Dukes Court, Duke Street
> Woking, Surrey
> GU21 5BH
> UNITED KINGDOM
>
> Tel: +44 (0) 1483 730201
> Fax: +44 (0) 1483 762620
>
>
>
> www.spectrum*asa*.com <http://www.spectrumasa.com/>
>
>
>
> IMPORTANT - This message and any attached files contain information
> intended for the exclusive use of the party or parties to whom it is
> addressed and may contain information that is proprietary, privileged,
> confidential and/or exempt from disclosure under applicable law. If you are
> not an intended recipient, you are hereby notified that any viewing,
> copying, disclosure or distribution of this information may be subject to
> legal restriction or sanction. Please notify the sender immediately and
> delete the original message without making any copies. Copyright in this
> email and any attachments belong to Spectrum Geo Limited.
> We cannot guarantee the security or confidentiality of email
> communications. We do not accept any liability for losses or damages that
> you may suffer as a result of your receipt of this email.
> Email communication with Spectrum Geo Ltd., may be monitored as permitted
> by UK legislation.
> Spectrum Geo Limited, is a limited company registered in England and
> Wales. Registered number: 1979422. Registered office: 95 Aldwych, London
> WC2B 4JF.
>

Mime
View raw message