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From Ryan J Ollos <rjol...@apache.org>
Subject Re: FW: Creating tickets
Date Tue, 20 Jan 2015 15:24:14 GMT
 On Tue, Jan 20, 2015, 4:49 AM Sharif Uddin <Sharif.Uddin@spectrumasa.com>
wrote:



Hello





I think I sent it to wrong list before.





I have created multiple products. See screenshot







If I try to create a ticket for one of these products I get an error



2015-01-20 12:36:48,180 Trac[main] ERROR: Exception caught while
post-processing request:

Traceback (most recent call last):

  File "/opt/html/bloodhound/trac/trac/web/main.py", line 243, in dispatch

    self._post_process_request(req)

  File "/opt/html/bloodhound/trac/trac/web/main.py", line 340, in
_post_process_request

    f.post_process_request(req, *(None,)*extra_arg_count)

  File
"/opt/html/bloodhound/installer/bloodhound/lib/python2.6/site-packages/bhrelations/web_ui.py",
line 158, in post_process_request

    ticket = data['ticket']

TypeError: 'NoneType' object is unsubscriptable

2015-01-20 12:36:48,180 Trac[main] WARNING: [172.16.0.85] HTTPNotFound: 404
Invalid ticket number (Ticket 7 does no













However when I click on tickets I see the following









Seems like the error message is misleading.





















Also if I click on “new ticket” then change the product type it redirects
me to wiki page. I then have to click on “new ticket” again.





























Have to click new ticket again







  Which version of Bloodhound are you running?  It looks like you've
disabled the quick create ticket.  Is that correct?  Could you post your
entire configuration file?

I think we may have an open ticket for the later issue that you reported.

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