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From "Harris, Christopher P" <>
Subject User Account Creation required for ticket assignment even though LDAP auth enabled?
Date Mon, 12 Aug 2013 23:39:18 GMT

I've set up Apache Bloodhound on a Windows Server 2008 box using Apache web server as the
front end and PostgreSQL as the backend.

I've enabled LDAP authentication/authorization using mod_authnz_ldap and mod_ldap.  I can
log in.  The LDAP server is MS AD.  I created my first ticket and tried assigning it to someone
else.  I used the person's sAMAccount as the new assignee.  Bloodhound indicated that the
user does not exist.

Since auth is being handled by the web server, I have a feeling that I will have to add every
AD user via the Admin section.

Does this mean that I have to go into the Admin section and create an individual user account
for this person and every subsequent person afterward?  I hope not.

-        Chris Harris
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