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From "Shaikh, Salim" <salim.sha...@capgemini.com>
Subject FW: Helpme Log # 52003 Assigned
Date Tue, 08 Dec 2009 13:06:06 GMT
Hi,

We are getting "HTTP response status: 401=Authorization Required" while fetching dependencies
from team forge via ivy.
It was working fine before the migration of source forge to team forge.

Kindly go through the mail trail for quick reference.
We need your help to fix this as soon as possible , thanks in advance.

Regards
Salim
________________________________
From: Dubey, Mahendra
Sent: 08 December 2009 12:50
To: Prakash, Ashwin; Shaikh, Salim; DL IN FSA CI
Cc: Setty, Prashant; Akhurst, Tim J
Subject: FW: Helpme Log # 52003 Assigned

Hi All,
Please refer the below mail trail , to know about the latest update I have received from the
Steve.

Many Thanks

Mahendra Dubey / Capgemini
Financial Services Global Business Unit
FSAMER
www.capgemini.com<http://www.capgemini.com/>
Mobile: +91-9920893089
Mumbai India
From: Hammond, Steve [mailto:steve.x.hammond@capgemini.com]
Sent: Tuesday, December 08, 2009 3:44 PM
To: Dubey, Mahendra
Subject: RE: Helpme Log # 52003 Assigned

Hi Mahendra,

Please accept my apologies for the delay in responding.

The issue you have reported has been investigated by our Central Support Team and the Vendor
too.
Both have stated that the tool you are using is not supported for use with TeamForge\SVN.
They have said that they are not sure what the tool you are using is looking for and that
you need to check with the Support Team of the IVY tool.

Please can you check with IVY to see if they have a solution.

Thanks,
Steve.
_________________________________________________________
Steve Hammond / Capgemini UK / London
Accelerated Delivery Centre / CSD / Technology Services
Tel: +44 (0)870 906 7280   www.capgemini.com<http://www.capgemini.com>

[cid:image001.gif@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________
[cid:image002.gif@01CA77EF.217F2430]
________________________________
From: Hammond, Steve
Sent: 02 December 2009 11:35
To: Dubey, Mahendra
Subject: RE: Helpme Log # 52003 Assigned

Hi Mahendra,

So that we can progress this, please can you send me your TeamForge login id and password.

Thanks,
Steve.
_________________________________________________________
Steve Hammond / Capgemini UK / London
Accelerated Delivery Centre / CSD / Technology Services
Tel: +44 (0)870 906 7280   www.capgemini.com<http://www.capgemini.com>

[cid:image001.gif@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________
[cid:image002.gif@01CA77EF.217F2430]
________________________________
From: Hammond, Steve
Sent: 02 December 2009 11:31
To: Dubey, Mahendra
Cc: Setty, Prashant
Subject: RE: Helpme Log # 52003 Assigned

Hi Mahendra,

We are looking into what might be causing your problem and will come back to you as soon as
possible.
Your issue has been logged with high priority.

Regards,
Steve.
_________________________________________________________
Steve Hammond / Capgemini UK / London
Accelerated Delivery Centre / CSD / Technology Services
Tel: +44 (0)870 906 7280   www.capgemini.com<http://www.capgemini.com>

[cid:image001.gif@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________
[cid:image002.gif@01CA77EF.217F2430]
________________________________
From: Dubey, Mahendra [mailto:mahendra.dubey@capgemini.com]
Sent: 02 December 2009 11:08
To: Hammond, Steve
Cc: Setty, Prashant
Subject: RE: Helpme Log # 52003 Assigned

Hi Steve,
I did reset my TeamForge password , but the issue still persist.

Many Thanks

Mahendra Dubey / Capgemini
Financial Services Global Business Unit
FSAMER
www.capgemini.com<http://www.capgemini.com/>
Mobile: +91-9920893089
Mumbai India
From: Hammond, Steve [mailto:steve.x.hammond@capgemini.com]
Sent: Wednesday, December 02, 2009 4:25 PM
To: Dubey, Mahendra
Cc: Setty, Prashant
Subject: RE: Helpme Log # 52003 Assigned

Hi Mahendra,

Apologies for the delay in responding.

Please could you try resetting your TeamForge password and let me know if it resolves your
problem.

Thanks,
Steve.
_________________________________________________________
Steve Hammond / Capgemini UK / London
Accelerated Delivery Centre / CSD / Technology Services
Tel: +44 (0)870 906 7280   www.capgemini.com<http://www.capgemini.com>

[cid:image001.gif@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________
[cid:image002.gif@01CA77EF.217F2430]
________________________________
From: Dubey, Mahendra [mailto:mahendra.dubey@capgemini.com]
Sent: 02 December 2009 09:23
To: Hammond, Steve
Cc: Setty, Prashant
Subject: RE: Helpme Log # 52003 Assigned
Importance: High

Hi Steve,
Since , upgradation of SFE we are facing issues while trying to get the dependencies from
SVN through IVY(i.e. dependency management tool).Before up gradation of the SFE it was working
fine. The erros are as below:
 CLIENT ERROR: Authorization Required url=https://scm-coconet.capgemini.com/svn/repos/fsa_irr2_prod/Resource/branches/release2/artifact........HTTP
response status: 401=Authorization Required url=https://scm-coconet.capgemini.com/svn/repos/fsa_irr2_prod/Resource/branches/release2/

The projects details as appears in Teamforge (Sourceforge) is as below :
UK-TS-FSA-IRR2 (This is a Right-shore Custom Software Development project for the UK Financial
Services Authority).

Please help us in resolving the issue on priority basis as it is affecting the project release.
In case of any query, feel free to call me at -> +91-9920893089.


Many Thanks

Mahendra Dubey / Capgemini
Financial Services Global Business Unit
FSAMER
www.capgemini.com<http://www.capgemini.com/>
Mobile: +91-9920893089
Mumbai India
From: Hippalgaonkar, Sunayna
Sent: Wednesday, December 02, 2009 2:46 PM
To: Dubey, Mahendra
Subject: RE: Helpme Log # 52003 Assigned

Hi Mahendra,

We as India Local support Team have rights only for Indian projects and not UK projects. Kindly
contact UK LST SPOC  steve.x.hammond@capgemini.co.uk<mailto:steve.x.hammond@capgemini.co.uk>


Thanks & Regards
_________________________________________________________
Sunayna Hippalgaonkar| Capgemini India | Airoli
Consultant | Information Systems Group
Ext : 2213628  www.in.capgemini.com<http://www.in.capgemini.com/>

[cid:image003.jpg@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________

From: Dubey, Mahendra
Sent: Wednesday, December 02, 2009 2:43 PM
To: Hippalgaonkar, Sunayna
Subject: RE: Helpme Log # 52003 Assigned

Hi Sunayna,
The projects details as appears in Teamforge (Sourceforge) is as below :
UK-TS-FSA-IRR2 (This is a Right-shore Custom Software Development project for the UK Financial
Services Authority).

Please resolve the issue on priority basis as it is affecting the project release. In case
of any query, feel free to call me at ->9920893089.

Many Thanks

Mahendra Dubey / Capgemini
Financial Services Global Business Unit
FSAMER
www.capgemini.com<http://www.capgemini.com/>
Mobile: +91-9920893089
Mumbai India
From: Hippalgaonkar, Sunayna
Sent: Wednesday, December 02, 2009 9:48 AM
To: Dubey, Mahendra
Subject: FW: Helpme Log # 52003 Assigned

Hi Mahendra,

Could you please let me know detail name of your project as it appears in Teamforge (SourceForge).

Thanks & Regards,
_________________________________________________________
Sunayna Hippalgaonkar| Capgemini India | Airoli
Consultant | Information Systems Group
Ext : 2213628  www.in.capgemini.com<http://www.in.capgemini.com/>

[cid:image003.jpg@01CA77EF.217F2430]Together. Free your energies
_________________________________________________________

From: capgeminiinISG@capgemini.com [mailto:capgeminiinISG@capgemini.com]
Sent: Wednesday, December 02, 2009 9:47 AM
To: Hippalgaonkar, Sunayna
Subject: Helpme Log # 52003 Assigned

Dear Hippalgaonkar , Sunayna,

You have been assigned a call and here are the Details:

ISG Log Code No: 52003

Logged By : Dubey, Mahendra
EmailId: mahendra.dubey@capgemini.com
Contant No: 9920893089

Problem Type: Application Issue
Problem Description: Since , upgradation of SFE we are facing issues while trying to get the
dependencies from SVN through IVY(i.e. dependency management tool).Before upgradation of the
SFE it was working fine.The erros are as follows: CLIENT ERROR: Authorization Required url=https://scm-coconet.capgemini.com/svn/repos/fsa_irr2_prod/Resource/branches/release2/artifact........HTTP
response status: 401=Authorization Required url=https://scm-coconet.capgemini.com/svn/repos/fsa_irr2_prod/Resource/branches/release2/
Comments: Could you plse let me know detail name of your project as it appears in Teamforge(SourceForge).
________________________________
Thanks and Regards,
ISG
E-mail: capgeminiINISG@capgemini.com<mailto:capgeminiINISG@capgemini.com>
________________________________
Capgemini is a trading name used by the Capgemini Group of companies which includes Capgemini
UK plc, a company registered in England and Wales (number 943935) whose registered office
is at No. 1 Forge End, Woking, Surrey, GU21 6DB
Capgemini is a trading name used by the Capgemini Group of companies which includes Capgemini
UK plc, a company registered in England and Wales (number 943935) whose registered office
is at No. 1 Forge End, Woking, Surrey, GU21 6DB
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