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From Eric Newton <eric.new...@gmail.com>
Subject Re: On ticket management
Date Fri, 11 May 2012 00:34:05 GMT
-1 tickets need regular review, and I'm going to ignore tickets I'm not
shepherding

But, I'm not really hostile to the other way, either.  We just need to
figure out what our process should be.

-Eric

On Thu, May 10, 2012 at 8:29 PM, Eric Newton <eric.newton@gmail.com> wrote:

> I think John makes a good point, so I'm calling for a vote.
>
> +1 tickets remain unassigned if you aren't actively working on them,
> committers will get ticket assignments by default, after they review the
> content, they are marked unassigned.
>
> -1 tickets should stay assigned to committers to avoid getting lost;
> stealing assigned tickets is encouraged.  One reserves a ticket with "Start
> Progress".
>
> This vote will be held open for 72 hours.
>
> -Eric
>
> On Wed, May 2, 2012 at 11:34 AM, Eric Newton <eric.newton@gmail.com>wrote:
>
>> Tickets that remain unassigned don't seem to get any attention.
>>
>> I've been trying to close as many "easy" tickets as I can over the last
>> few days... and there's this giant pile of tickets that are unassigned that
>> I've not even started to look at.
>>
>> Unless we are rigorous about going through the unassigned tickets, I
>> prefer to keep them assigned to someone.
>>
>> -Eric
>>
>>
>> On Wed, May 2, 2012 at 9:31 AM, John Vines <john.w.vines@ugov.gov> wrote:
>>
>>> So early on we took the stance that different committers owned different
>>> realms of the project. This makes sense, because we want to make sure
>>> that
>>> outside contributors don't have their patches ignored. However, this also
>>> means that all tickets under realm X will be assigned to that person.
>>>
>>> I am not a fan of this approach, for a few different reasons-
>>> 1. Committers get pidgeon-holed into very specific realms of the project
>>> 2. Committers can find themselves stuck with tickets that they are not
>>> that
>>> aware of and/or don't understand
>>> 3. Outsiders can be hesitant to begin contribution because with a ticket
>>> assigned they could think that they are working on it
>>> 4. At least for me, I would like to use assigned tickets to keep track of
>>> what I have on *MY* plate. That is, the things that I am working on
>>> and/or
>>> want and plan to work on next.
>>>
>>> I'm wondering what everyone's thoughts would be on making the default
>>> behavior for new tickets be unassigned (I imagine this is possible in
>>> JIRA)
>>> and the method for ticket assignment.  We can still divide up the realms
>>> for the committers for ensuring validity of the tickets and for handling
>>> patches though.  This would also mean purging all current ticket
>>> assignments, except those which should be legitimately assigned under the
>>> new methods.
>>>
>>> John
>>>
>>
>>
>

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